Cashier

Marshall University School of Pharmacy

Huntington (VA)

On-site

USD 29,000 - 37,000

Full time

4 days ago

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Job summary

Marshall University is seeking a dedicated Cashier to join the Bursar's Office in Huntington, WV, handling tuition and fees, deposits, and various student account activities. The role requires precision and strong customer service as you support continuity of operations and maintain accurate financial records.

The position demands an Associate’s degree and at least one year of cashiering experience; familiarity with Banner systems, FERPA compliance, and teamwork are essential for success in a

Qualifications

Associate’s degree required; 1+ year cashiering experience preferred.
Experience with student accounts or financial processing is a plus.
Ability to maintain confidentiality and FERPA compliance.

Responsibilities

Process and receipt University revenue, including tuition and fees, room and board, deposits, payments, and wire transfers.
Review and analyze student accounts and assist with questions on balances, payments, refunds, holds, waivers, and other activity.
Administer installment payment plans and advise on amounts, deadlines, and requirements.
Process and distribute student refunds, emergency loan checks, and other payments with proper documentation.
Monitor refund checks and assist with reissues for unclaimed refunds.
Review and reconcile revenue activity and deposits, research discrepancies, and resolve issues.
Prepare daily bank and scholarship-related deposits for review and approval with supporting documentation.
Coordinate with University offices regarding accounts, financial aid disbursements, housing/food charges, contracts, remissions, and related matters.
Utilize Banner Accounts Receivable, Banner Finance, TouchNet, CA$HTrack, and TicketTrak for financial processing.
Maintain confidentiality and security of student/financial information; comply with FERPA and internal controls.
Cross-train and provide backup in collections, contracts, remissions, revenue processing, refunds, and other bursar functions.
Perform other related duties as assigned.

Skills

Customer service

Problem solving

Attention to detail

Education

Associate’s degree

Associate’s degree in Finance/Business

Tools

Banner Accounts Receivable

Banner Finance

TouchNet

CA$HTrack

TicketTrak

Job description

Get to Know Us!
Marshall University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1837 and named after Chief Justice John Marshall, definer of the Constitution, Marshall University advances the public good through innovative, accredited educational programs. We are located in downtown Huntington, West Virginia, with additional locations in South Charleston and Point Pleasant. Marshall University’s mission, inspired by our Vision and Creed, includes a commitment to:

Offer a wide range of high quality, affordable, and accessible undergraduate, graduate, and professional education that prepares students to think, learn, work, and live in an evolving global society.
Create opportunities and experiences to foster understanding and appreciation of the rich diversity of thought and culture.
Maintain a dynamic intellectual, artistic, and cultural life by promoting and supporting research and creative activities by undergraduates, graduates, and faculty.
Contribute to the quality of life of the community, region, and beyond through applied research, economic development, health care, and cultural enrichment.
Cultivate the development of an inclusive, just, and equitable community.

Come Meet Marshall and discover what it means to be part of the Marshall University family!
Come join our Herd!
We are committed to attracting and retaining quality faculty and staff. In doing so, Marshall University offers outstanding benefit packages to eligible employees only. (E-Class in the job posting). Marshall University Research Corporation ( MURC ) employees have different benefit options than those listed below.

A great highlight in December is that Marshall University employees receive almost two weeks off for Winter Break!
Annual and Sick Leave – Classified Staff, Non-Classified Staff and 12-month Faculty earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year. ) Employee Leave
Health Insurance – Marshall University offers health insurance through West Virginia Public Employees Insurance Agency ( PEIA ). There are seven (7) health benefit plans.
Educational/Tuition Benefits – Marshall University provides tuition benefits to regular employees (after probationary period) and their dependent children.
Retirement Plans – Marshall University offers retirement through Teachers Insurance and Annuity Association ( TIAA ). Full-time benefits eligible employees must participate in the mandated retirement plan (401(a)).
Life Insurance – Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings.
Wellness Programs – PEIA provides various care management programs and the Pathways to Wellness program.

We are . . Marshall!

Position Information

Position Title

Position Title Cashier

Banner Position Number

Banner Position Number 001297

E-Class

E-Class CN - Class Nonexempt FT .53 or >

Classification Title

Classification Title Cashier

Department

Department Bursar's Office - MU4200

Job Description

The successful candidate will demonstrate strong customer service, problem-solving, organizational, and financial processing skills and will be cross-trained in multiple Bursar functions to support continuity of operations.

Key Responsibilities

Process and receipt University revenue, including tuition and fees, room and board, departmental deposits, parking transactions, checks, electronic payments, credit/debit card transactions, and wire transfers.
Review and analyze student accounts and assist students and authorized individuals with questions regarding balances, payments, refunds, holds, waivers, and other account activity.
Administer installment payment plans and provide guidance regarding payment amounts, fees, deadlines, and account requirements.
Process and distribute student refunds, emergency loan checks, and other authorized payments while verifying applicable account requirements and restrictions.
Monitor outstanding and stale-dated refund checks, communicate with students regarding unclaimed refunds, and assist with refund reissues.
Review and reconcile University revenue activity and departmental deposits, research discrepancies, and assist with resolving posting or deposit issues.
Prepare daily bank deposits and scholarship-related deposits for review and approval, ensuring accuracy and appropriate supporting documentation.
Coordinate with University offices regarding student accounts, financial aid disbursements, housing and food service charges, contracts, exemptions, remissions, and related financial matters.
Utilize University financial and payment systems, including Banner Accounts Receivable, Banner Finance, TouchNet, CA$HTrack, and TicketTrak.
Maintain the confidentiality and security of student and financial information and comply with FERPA , University policies, internal controls, and applicable state and federal requirements.
Cross-train and provide backup support in collections, contracts, remissions, revenue processing, student accounts, refunds, and other Bursar functions as needed.
Perform other related duties as assigned.