Student Accounts Cashier – Payments & Financial Aid Support

Marshall University School of Pharmacy; Huntington (VA); On-site; USD 29,000 - 37,000; Full time

Job summary

Marshall University is seeking a dedicated Cashier to join the Bursar's Office in Huntington, WV, handling tuition and fees, deposits, and various student account activities. The role requires precision and strong customer service as you support continuity of operations and maintain accurate financial records.

The position demands an Associate’s degree and at least one year of cashiering experience; familiarity with Banner systems, FERPA compliance, and teamwork are essential for success in a

Qualifications

• Associate’s degree required; 1+ year cashiering experience preferred.
• Experience with student accounts or financial processing is a plus.
• Ability to maintain confidentiality and FERPA compliance.

Responsibilities

• Process and receipt University revenue, including tuition and fees, room and board, deposits, payments, and wire transfers.
• Review and analyze student accounts and assist with questions on balances, payments, refunds, holds, waivers, and other activity.
• Administer installment payment plans and advise on amounts, deadlines, and requirements.
• Process and distribute student refunds, emergency loan checks, and other payments with proper documentation.
• Monitor refund checks and assist with reissues for unclaimed refunds.
• Review and reconcile revenue activity and deposits, research discrepancies, and resolve issues.
• Prepare daily bank and scholarship-related deposits for review and approval with supporting documentation.
• Coordinate with University offices regarding accounts, financial aid disbursements, housing/food charges, contracts, remissions, and related matters.
• Utilize Banner Accounts Receivable, Banner Finance, TouchNet, CA$HTrack, and TicketTrak for financial processing.
• Maintain confidentiality and security of student/financial information; comply with FERPA and internal controls.
• Cross-train and provide backup in collections, contracts, remissions, revenue processing, refunds, and other bursar functions.
• Perform other related duties as assigned.

Skills

Customer service

Problem solving

Attention to detail

Education

Associate’s degree

Associate’s degree in Finance/Business

Tools

Banner Accounts Receivable

Banner Finance

TouchNet

CA$HTrack

TicketTrak

Job description

Marshall University is seeking a dedicated Cashier to join the Bursar's Office in Huntington, WV, handling tuition and fees, deposits, and various student account activities. The role requires precision and strong customer service as you support continuity of operations and maintain accurate financial records.

The position demands an Associate’s degree and at least one year of cashiering experience; familiarity with Banner systems, FERPA compliance, and teamwork are essential for success in a