Financial Aid Counselor

Marshall University; Huntington (WV); Sur place; USD 33 000 - 43 000; Plein temps

Avantages offerts par ce poste

Health insurance

Educational/tuition benefits

Paid holidays

Annual and sick leave

Retirement plan

Résumé du poste

Marshall University in Huntington, West Virginia invites applications for a Financial Aid Counselor who advises students and families on financial aid programs, eligibility, budgeting, and academic progress, delivering excellent service as part of the Financial Aid team.

The ideal candidate holds a Bachelor's degree and prior experience in customer service or counseling, and is proficient in accessing and retrieving data from integrated information systems to support accurate aid awards and

Qualifications

• Bachelor’s degree required.
• Experience in customer service, counseling or advising.
• Ability to work with and retrieve data from integrated information systems.

Responsabilités

• Advise and counsel students and families on financial aid programs and eligibility.
• Provide budgeting and financial planning guidance as part of the financial aid team.
• Deliver excellent customer service to students, parents, and staff.

Connaissances

Customer service

Counseling

Advising

Data retrieval

Formation

Bachelor's degree

Outils

Integrated information systems

Description du poste

Financial Aid Counselor

Marshall University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1837 and named after Chief Justice John Marshall, definer of the Constitution, Marshall University advances the public good through innovative, accredited educational programs. We are located in downtown Huntington, West Virginia, with additional locations in South Charleston and Point Pleasant. Marshall University’s mission, inspired by our Vision and Creed, includes a commitment to:

• Offer a wide range of high quality, affordable, and accessible undergraduate, graduate, and professional education that prepares students to think, learn, work, and live in an evolving global society.
• Create opportunities and experiences to foster understanding and appreciation of the rich diversity of thought and culture.
• Maintain a dynamic intellectual, artistic, and cultural life by promoting and supporting research and creative activities by undergraduates, graduates, and faculty.
• Contribute to the quality of life of the community, region, and beyond through applied research, economic development, health care, and cultural enrichment.
• Cultivate the development of an inclusive, just, and equitable community.

Come Meet Marshall and discover what it means to be part of the Marshall University family!

Come join our Herd!

We are committed to attracting and retaining quality faculty and staff. In doing so, Marshall University offers outstanding benefit packages to eligible employees only. (E-Class in the job posting). Marshall University Research Corporation (MURC) employees have different benefit options than those listed below.

• Work week is 37.5 hrs.
• A great highlight in December is that Marshall University employees receive almost two weeks off for Winter Break!
• Holidays – Employees receive 13 Paid Holidays
• Annual and Sick Leave – Classified Staff, Non-Classified Staff and 12-month Faculty earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year. Employee Leave
• Health Insurance – Marshall University offers health insurance through West Virginia Public Employees Insurance Agency (PEIA). There are seven (7) health benefit plans.
• Educational/Tuition Benefits – Marshall University provides tuition benefits to regular employees (after probationary period) and their dependent children.
• Retirement Plans – Marshall University offers retirement through Teachers Insurance and Annuity Association (TIAA). Full-time benefits eligible employees must participate in the mandated retirement plan (401(a)).
• Life Insurance – Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings.
• Wellness Programs – PEIA provides various care management programs and the Pathways to Wellness program.

We are . . . Marshall!

Position Information

• Position Title: Financial Aid Counselor
• Banner Position Number: 002205
• E-Class: CN - Class Nonexempt FT .53 or >
• Classification Title: Financial Aid Counselor
• Department: Financial Aid - MU3300
• Job Description: The Financial Aid Counselor advises and counsels students and parents on all aspects of financial aid programs, eligibility, budgeting, financial planning strategies, and academic progress and share responsibility for delivering excellent customer service as a member of the financial aid team.
• Location: MU - Marshall University
• Salary Range: $33,381 - $43,396; Commensurate with experience, education, and internal equity.
• Salary Grade: 3
• Salary Type: Salary
• Time Type: Full-Time

Qualifications

Required Qualifications

• Education: Bachelor’s degree
• Experience: Work experience in customer service, counseling or advising, and the ability to work with and retrieve data from integrated information systems.

Posting Detail Information

• Posting Number: MU1174NE
• Open Date: 10/13/2026
• Open Until Filled: Yes

Supplemental Questions

1. * Do you have a bachelor's degree?
   • Yes
   • No

Applicant Documents

Required Documents

1. Resume
2. Cover Letter

Optional Documents