Cashier

Wingstop; Hiram (GA); On-site; USD 17,000 - 21,000; Part time

Job summary

WingStop in Hiram, GA is seeking a part-time cashier to greet guests, take orders in person and over the phone, and process payments quickly while upselling when appropriate.

You will balance the register, maintain a clean Front of House, handle customer questions, ensure orders are accurate and delivered promptly, and escalate issues to management as needed. A Food Handler Certification is required.

Qualifications

• Computer literacy and experience using POS systems.
• Strong cash handling skills.
• Professional, polite, and reliable under stress.
• Excellent interpersonal skills with customers and team.
• Integrity, honesty and accountability.

Responsibilities

• Greet customers entering the restaurant and answer phones.
• Place orders in-person and over the phone; upsell and know menu.
• Process cash, credit, and gift card transactions; verify age for alcohol purchases.
• Answer questions and make menu recommendations.
• Ensure orders are read within company quote times.
• Verify wings are presentable and double-check orders before handing to customers.
• Balance the register at the end of the shift; reconcile funds.
• Maintain a clean Front of House; keep FOH clean and stocked.
• Follow safety and sanitation guidelines; promote safety.
• Maintain a professional appearance per Uniform Standards.
• Receive and handle complaints; guide to the manager if needed.
• Leave customers with a positive WingStop experience.

Skills

POS systems familiarity

Cash handling

Customer service under pressure

Interpersonal skills

Integrity & accountability

Education

Food Handler Certification

Job description

As a cashier at WingStop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.

Essential Duties and Responsibilities::

• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.

Key Skills/Abilities::

• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.
• Must have integrity, honesty and accountability.

Additional Information::

• Cashier and restaurant experience a plus!
• Food Handler Certification required

5077 Jimmy Lee Smith Pkwy Ste 113, Hiram, GA 30141, USA