Cashier

Wingstop; Southern Terrace (LA); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

WingStop is seeking a diligent cashier to join our fast-paced restaurant team. The role requires accurate cash handling, friendly customer service, and the ability to upsell items while maintaining knowledge of the menu and promotions.

Candidates should be comfortable with a computerized POS system, teamwork, and upholding safety and sanitation guidelines. A Food Handler Certification is required.

Qualifikationen

• Must be able to handle cash and process transactions accurately.
• Excellent communication and customer service skills.
• Food Handler Certification is required.
• Ability to upsell and work in a fast-paced restaurant environment.

Aufgaben

• Greet customers and take orders in person and over the phone.
• Process cash, credit card, and gift card transactions clearly and accurately.
• Answer customer questions and provide menu recommendations.
• Ensure orders are read within company quote times and accuracy checked before serving.
• Balance cash drawers at shift end and prepare for next shift.
• Maintain a clean and stocked Front of House area and comply with safety standards.
• Present a professional appearance and adhere to uniform standards.
• Handle customer complaints by guiding to a manager when needed.

Kenntnisse

POS familiarity

Cash handling

Interpersonal skills

Professionalism

Ausbildung

Food Handler Certification

Tools

Computer literacy

Jobbeschreibung

As a cashier at WingStop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.

Essential Duties and Responsibilities::

• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.

Key Skills/Abilities::

• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.
• Must have integrity, honesty and accountability.

Additional Information::

• Cashier and restaurant experience a plus!
• Food Handler Certification required