Cashier

Wingstop; Suffolk (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

WingStop in Suffolk, VA is seeking a friendly cashier to assist guests and kitchen staff. You will take orders, process payments, upsell menu items, and ensure accuracy and speed in a fast-paced environment.

This role requires Food Handler Certification and strong interpersonal skills. You will balance the cash drawer, maintain a clean front of house, and contribute to a positive WingStop experience for every guest.

Qualifications

• Food Handler Certification required.
• Cash handling and POS experience preferred.
• Experience in fast-paced restaurant environment is a plus.
• Excellent interpersonal and communication skills.
• Reliable, professional, and able to work under pressure.

Responsibilities

• Greet and welcome customers entering the restaurant.
• Take orders in-person and over the phone; upsell and maintain knowledge of menu and sauces.
• Process cash, credit card and gift card transactions.
• Balance the register at the end of the shift.
• Assist in keeping Front of House clean and stocked.
• Answer customer questions and provide menu recommendations.
• Handle complaints by directing to the manager when needed.
• Ensure orders are prepared accurately and delivered promptly to guests.

Skills

Cash handling

Customer service

Communication

Team player

Integrity

Tools

POS system

Cash register

Job description

As a cashier at WingStop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.

Additional Information::

• Cashier and restaurant experience a plus!
• Food Handler Certification required

Key Skills/Abilities::

• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.
• Must have integrity, honesty and accountability.

Essential Duties and Responsibilities::

• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customer with a positive, long-lasting impression of their WINGSTOP experience.