Cashier

Wingstop; Villa Rica (GA); Sur place; USD 17 000 - 21 000; Plein temps

Avantages offerts par ce poste

Discounted meals while working

Additional employee discounts

Internal career growth opportunities

Résumé du poste

Wingstop in Villa Rica, GA is seeking energetic cashiers to take orders, process payments, and deliver a high-quality customer experience. You will balance cash, assist customers, upsell items, and help keep the dining area clean and welcoming.

Ideal candidates have cashier or restaurant experience, strong communication skills, and a team-first attitude in a fast-paced environment. Flexible hours and a friendly team await.

Qualifications

• Experience handling cash and card payments.
• Familiarity with POS systems and basic computer literacy.
• Strong customer service and communication skills.
• Ability to work well in a fast-paced team environment.

Responsabilités

• Take and relay orders to kitchen staff accurately.
• Process cash, credit card, and gift card transactions.
• Balance the cash drawer at shift end and prepare for next shift.
• Answer customer questions and upsell menu items.
• Maintain a clean and stocked Front of House area.
• Handle complaints professionally and escalate when needed.
• Ensure compliance with safety and sanitation guidelines.

Connaissances

Cash handling

POS system

Customer service

Team player

Communication

Outils

POS terminal

Description du poste

Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.

Here is what we can offer you:

• Discounted meals while working
• Additional employee discounts
• Internal career growth opportunities

As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.

Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Additional Information:

Cashier and restaurant experience a plus!

Key Skills/Abilities:

• Computer literate and comfortable using computerized register (POS) systems.
• Possess great cash handling skills.
• Professional, polite, and reliable even when under stress.
• Must have excellent interpersonal and people skills.
• Must have integrity, honesty and accountability.

• Greet and welcome customers entering the restaurant and calling into the restaurant.
• Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
• Accurately process cash, credit card, and gift card transactions; verify age for alcohol purchases.
• Answer questions from customers and make menu recommendations.
• Monitor that all orders are read within Company quote times.
• Verify that all wings are presentable and double-checking all orders before giving the order to the customer(s).
• Balance the register at the end of the shift; deliver the amount before the next shift.
• Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
• Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
• Maintain a professional and presentable appearance according to the company's Uniform Standards
• Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
• Leave customers with a positive, long-lasting impression of their WINGSTOP experience.
• Help the kitchen staff when needed.
• Follow directions when given by the managers.

384 Mirror Lake Blvd, Villa Rica, GA 30180, USA