Cashier

The Home Depot; Tehachapi (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

The Home Depot in California is seeking a Head Cashier to oversee checkout operations and deliver fast, friendly service. You will supervise cashiers and assist in price checks, POS transactions, and the Self-Checkout area, while training new Front End Associates.

Responsibilities include assisting in returns processing, Pro Desk, Special Services, and Tool Rental, and providing first level escalation for customer issues to ensure policy adherence and shrink reduction.

Qualifications

• 1+ years of Cashier experience.

Responsibilities

• Provide fast, friendly, accurate checkout and returns service.
• Assist in supervising, coaching and training Front End Associates and new Cashiers.
• Support in price checks and POS transactions across mainline, Self-Checkout, Returns, Pro Desk, Special Services and Tool Rental.

Skills

Customer service

Cashier experience

Staff coaching

Problem escalation

Job description

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.