Cashier

Kroger; Flushing (MI); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Customer Service Associate to enhance customer experiences through exceptional service. This role involves processing transactions, operating the Point of Sale system, and ensuring compliance with safety regulations. With a commitment to employee growth, the company offers flexible scheduling and comprehensive benefits, including tuition reimbursement and emotional support services. Join a team that values respect, integrity, and diversity, and be part of a culture that empowers you to succeed in your career and personal life.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Associate Discounts

Emotional Support Services

Qualifications

• Strong customer service skills to create a welcoming environment.
• Ability to operate POS systems and handle cash transactions.

Responsibilities

• Process customer transactions quickly and accurately.
• Maintain a clean and safe environment for customers.

Skills

Customer Service

Point of Sale (POS) System

Cash Handling

Conflict Management

Education

High School Diploma

Tools

POS System

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states, operating under 28 different names. As America's grocer, we take pride in bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. We are committed to innovation and creating memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. We support your growth with value and care, helping to feed your future. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including healthcare coverage (medical, dental, vision, prescriptions), through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support through free counseling and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career via our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Key Responsibilities:

1. Process customer transactions quickly, accurately, and efficiently at the check lane.
2. Understand and operate the Point of Sale (POS) system, handling various tenders such as cash, checks, credit/debit cards, SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures per company policy.
3. Adhere to company policies regarding cash shortages/overages and loss prevention.
4. Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
5. Report pricing discrepancies to the Scan Coordinator.
6. Handle postage stamps, gift cards, and coupons according to policies.
7. Stay updated on current and upcoming promotions and ads.
8. Comply with all food safety regulations and safety procedures, reporting unsafe conditions or incidents.
9. Maintain equipment and notify management of repairs needed.
10. Create a welcoming environment for customers by assisting with questions about products throughout the store.
11. Follow all relevant laws and company guidelines.
12. Work cooperatively in a high-paced, sometimes stressful environment.
13. Manage conflicts professionally and cooperatively.
14. Handle customer and business information with honesty and integrity.
15. Follow directions and seek assistance when needed to resolve issues.
16. Support and assist minors, individuals with special needs, and older adults.
17. Perform essential job functions with or without reasonable accommodations.