Cashier

Illinois Fine Wine & Spirits LLC; Fairview Heights (IL); On-site; USD 21,903 - 30,665; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health-care plans

401(k) retirement benefits

Disability and life insurance

Pet insurance

Tuition assistance

Career development

Consumer classes

Job summary

Total Wine & More is seeking a Front End Team Member in Fairview Heights, IL to provide fast, friendly cashier service and assist as a sales associate as needed. The role emphasizes customer engagement, loyalty program promotion, and product knowledge through wine, spirits, and beer training.

Responsibilities include handling transactions, greeting customers, maintaining store cleanliness, and adhering to alcohol sale regulations.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of general work experience; 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting the loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing them about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities and other duties as assigned.

Skills

Customer service

People skills

Communication

Education

High school diploma

Tools

POS systems

Inventory software

Job description

About the role

As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. Both part‑time and full‑time positions generally focus on being a cashier, but you may also be assigned as a sales associate or merchandiser/stock associate. Internally you will be referred to as a Front End Team Member and report to the store management team.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting the loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing them about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities and other duties as assigned.

Qualifications

• High school diploma or equivalent (preferred).
• 1–3 years of general work experience; 1+ years in a retail setting (preferred).
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.
• Physical requirements: Must be 21years of age or older; walk, bend, and stand for 8–10hours a day; lift, load, and handle cases and pallets; climb ladders and lift 50lbs overhead repeatedly; may be exposed to various weather conditions throughout the workday.

Benefits

• Paid Time Off (PTO).
• Generous store discounts.
• Health‑care plans (medical, prescription, dental, vision).
• Retirement benefits: 401(k), HSA, FSA, pre‑tax commuter benefits.
• Disability and life insurance coverage.Paid parental leave.
• Pet insurance.
• Critical illness and accident insurance.
• Discounted home and auto insurance.
• College tuition assistance.
• Career development and product training.
• Consumer classes.

Employment Details

Worker type: Regular. Pay range: $15.90 – $22.26 per hour.

EEO Statement

Total Wine & More is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including the interview process. Total Wine & More is a Drug Free Workplace.