Cash Room Attendant

City Experiences™; Massachusetts; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Cash Room Attendant for its ferry terminal in Hingham, MA. This seasonal role from May to October involves managing cash handling, reconciling ticket sales, and maintaining detailed records. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to handle multiple tasks efficiently. Join a dynamic team that values communication and cooperation, and contribute to creating amazing experiences for guests. If you thrive in a fast-paced environment and are ready to make a difference, this opportunity is perfect for you.

Qualifications

• Reliable cash handling and record keeping experience required.
• Strong customer service and organizational skills needed.

Responsibilities

• Reconcile daily ticket sales to cash and credit card receipts.
• Manage physical ticket inventories and prepare daily deposits.

Skills

Cash handling

Record keeping

Customer service

Organization skills

Interpersonal skills

Microsoft Office proficiency

Tools

Excel

Job description

Boston Harbor City Cruises is seeking a Cash Room Attendant for our ferry terminal in Hingham, MA.

Starting Pay: $19/hr. Seasonal work from May 2025-October 31st, 2025

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

The Cash Room Attendant will reconcile daily ticket sales to cash and credit card receipts, prepare banks and cash deposits.

• Perform and record cash inventories to balance the cash room.
• Reconcile cash and credit receipts from sales to physical ticket inventories using cash counting equipment and Excel spreadsheets.
• Prepare and log daily deposits for pickup by armored car service.
• Manage physical ticket inventories recording beginning, end, and sold amounts in Excel.
• Keep detailed and accurate electronic and hard copy records of daily activities.
• Project service requirements for the next day(s) activities and prepare change banks and ticket stock where applicable.
• Project and call-in weekly change orders to be delivered by armored car service.
• Communicate daily with local contract officials regarding revenues, ticket stock, and ridership.
• Additional job duties assigned.

Requirements & Qualifications:

• A track record of reliable cash handling and record keeping.
• Strength to lift a box of rolled quarters (25lb) or to drag a bag of loose quarters (50lb) a few feet.
• Strong customer service, organization, and interpersonal skills.
• Maintain a high level of organization, detail-oriented, and meet deadlines.
• Handle multiple tasks/projects at one time.
• Establish and maintain effective working relationships as required by job responsibility.
• Listen effectively, assess the situation, determine relevant issues, & suggest solutions.
• Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.
• Must be able to effectively understand and convey written and verbal information to coworkers and guests.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Will be required to be available for work nights, weekends, and on all major holidays.

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.