Cash Room Attendant

Boston Harbor City Cruises; Hingham (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a Cash Room Attendant to join their team at a ferry terminal. This seasonal role offers a starting pay of $19/hr and requires a reliable individual to manage cash handling, reconcile ticket sales, and maintain accurate records. Ideal candidates will possess strong customer service skills and the ability to multitask effectively in a fast-paced environment. Join a dynamic team dedicated to providing exceptional experiences on land and water, where your contributions will play a vital role in ensuring smooth operations and customer satisfaction.

Qualifications

• Reliable cash handling and record keeping experience required.
• Strong customer service and organizational skills are essential.

Responsibilities

• Reconcile daily ticket sales to cash and credit card receipts.
• Manage physical ticket inventories and prepare daily deposits.

Skills

Cash handling

Customer service

Organization

Interpersonal skills

Microsoft Office Suite

Tools

Excel

Job description

Boston Harbor City Cruises is seeking a Cash Room Attendant for our ferry terminal in Hingham, MA.

Starting Pay: $19/hr. Seasonal work from May 2025-October 31st, 2025

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

The Cash Room Attendant will reconcile daily ticket sales to cash and credit card receipts, prepare banks and cash deposits.

• Perform and record cash inventories to balance the cash room.
• Reconcile cash and credit receipts from sales to physical ticket inventories using cash counting equipment and Excel spreadsheets.
• Prepare and log daily deposits for pickup by armored car service.
• Manage physical ticket inventories recording beginning, end and sold amounts in Excel.
• Keep detailed and accurate electronic and hard copy records of daily activities.
• Project service requirements for the next day(s) activities and prepare change banks and ticket stock where applicable.
• Project and call-in weekly change orders to be delivered by armored car service.
• Communicate daily with local contract officials regarding revenues, ticket stock and ridership.
• Additional job duties assigned.

Requirements & Qualifications:

• A track record of reliable cash handling and record keeping.
• Strength to lift a box of rolled quarters (25lb) or to drag a bag of loose quarters (50lb) a few feet.
• Strong customer service, organization, and interpersonal skills.
• Maintain a high level of organization, detail-oriented and meet deadlines.
• Handle multiple tasks/projects at one time.
• Establish and maintain effective working relationships as required by job responsibility.
• Listen effectively, assess the situation, determine relevant issues, & suggest solutions.
• Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.
• Must be able to effectively understand and convey written and verbal information to coworkers and guests.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Will be required to be available for work nights, weekends and on all major holidays.

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.