Cash Posting & Refunds Associate – Hybrid

CINCINNATI CHILDREN'S HOSPITAL MEDICAL CENTER; Cincinnati (OH); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Cincinnati Children’s Hospital Medical Center is hiring a Finance Representative I - Cash Posting / Refunds for the South Campus. The role supports timely financial operations, handling payments, postings, and refunds with attention to accuracy.

Training will be provided, and the team collaborates across revenue cycle functions. Hybrid work is available after training, with structured in-person onboarding and office days for refunds and cash posting teams.

Qualifications

• High school diploma or equivalent is required.
• 0+ years of related work experience; no directly related experience required.
• Exposure to hospital or medical revenue cycle work is preferred.

Responsibilities

• Process, post, and balance payments to accounts accurately, timely, and in the correct period.
• Review account and payment information, follow up on billing items, apply adjustments, and update accounts as needed.
• For refund-focused work, review credit work queues and investigate whether credits should be returned to an insurer or family.
• For cash posting work, support electronic payment posting and research transactions that require additional problem solving.
• Maintain accurate information in departmental systems and collaborate with related revenue cycle and financial teams.
• Complete quality checks and follow established procedures and deadlines.

Skills

Attention to detail

Payer/insurance knowledge

Problem solving

Organization

Communication

Education

High School Diploma or Equivalent

Tools

Excel

Job description

Cincinnati Children’s Hospital Medical Center is hiring a Finance Representative I - Cash Posting / Refunds for the South Campus. The role supports timely financial operations, handling payments, postings, and refunds with attention to accuracy.

Training will be provided, and the team collaborates across revenue cycle functions. Hybrid work is available after training, with structured in-person onboarding and office days for refunds and cash posting teams.