Cash Payment Coordinator I

American Business Forms; Glenwood (MN); Hybrid; USD 25,000 - 28,000; Full time

Job summary

American Business Forms in Glenwood, MN is seeking a Cash Payment Coordinator who will process customer payments, apply them to accounts receivable, and collaborate with sales teams and home office to resolve payment issues.

This hybrid role requires attention to detail, comfort with multi-currency payments, and clear communication with customers and internal teams. In-office 2–3 days a week with regular numeric and reporting duties.

Qualifications

• High School diploma or equivalent with two years of experience.
• Preferred: Associate degree in accounting with six months or more related experience.
• Strong mathematical and data-entry skills.

Responsibilities

• Process payments received via ACH, EFT, Wire, Check, Credit Card, etc.
• Coordinate the processing of payments in multiple currencies for multiple companies.
• Collaborate with customers, sales reps and other departments providing timely responses to questions and completion of requests.
• Assist sales reps in the management of their open Accounts Receivable by communicating past due items, short payments, open payments, etc.
• Prepare spreadsheet reports detailing payment history and open invoices when requested or as needed.
• Maintain proper notes and documentation on different scenarios and payment history
• Apply credit memo invoices and create credit memos for short pay situations
• Produce and distribute customer statements and interest invoices to sales reps and customers by request
• All other tasks assigned

Skills

Numerical ability

Attention to detail

Communication

Customer service

Education

High School diploma or equivalent with two years of experience

Associate degree in accounting

Job description

Job Details: Level: Entry, Job Location: ASB Corp Glenwood - Glenwood, MN, Salary Range: $18.00 - $20.00Hourly, Job Category: Finance,

Are you a detail-oriented and enjoys working with numbers, solving problems, and supporting customer success? As a Cash Payment Coordinator, you will be responsible for processing and applying customer payments, maintaining accurate accounts receivable records, and partnering with customers, sales teams, and home office teams to ensure timely and accurate payment resolution.

This is a hybrid position based in Glenwood, MN, with an in-office presence of 2-3 days per week.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Process payments received via ACH, EFT, Wire, Check, Credit Card, etc.
• Coordinate the processing of payments in multiple currencies for multiple companies.
• Collaborate with customers, sales reps and other departments providing timely responses to questions and completion of requests.
• Assist sales reps in the management of their open Accounts Receivable by communicating past due items, short payments, open payments, etc.
• Prepare spreadsheet reports detailing payment history and open invoices when requested or as needed.
• Maintain proper notes and documentation on different scenarios and payment history
• Apply credit memo invoices and create credit memos for short pay situations
• Produce and distribute customer statements and interest invoices to sales reps and customers by request

All other tasks assigned

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Required: High School diploma or the equivalent with two years of experience or equivalent combination of education and experience.
• Preferred: Associate degree in accounting with six months or more related experience or equivalent combination of education and experience.

Language Skills

• Ability to read and comprehend simple instructions, reports, correspondence and memos.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or other employees of the organization.

Mathematical Skills

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percentages.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Competencies

• Customer Focus
• Collaborates
• Communicates Effectively
• Ensures Accountability
• Instills Trust

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. Duties require frequent wrist and hand movement. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds, occasionally from below knee and above shoulder level. Specific vision abilities required by this job include close vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.