Cash Payment Coordinator I

American Business Forms Inc; Glenwood (MN); Hybrid; USD 42,000 - 65,000; Full time

Job summary

American Business Forms Inc. in Glenwood, MN, seeks a Cash Payment Coordinator for a hybrid role with 2-3 days in the office. You will process customer payments, apply them to AR, and maintain accurate records while supporting sales teams and home office to ensure timely resolution.

The role requires a high school diploma and accounting exposure; associate degree (preferred) will be advantageous. Emphasis on accuracy, math skills, and proactive communication to drive customer success.

Qualifications

• High School diploma or equivalent with two years of experience.
• Preferred: Associate degree in accounting with related experience.

Responsibilities

• Process payments via ACH, EFT, Wire, Check, Credit Card, etc.
• Coordinate multi-currency payments for multiple companies.
• Collaborate with customers, sales reps, and home office teams to resolve requests.
• Assist AR management by communicating past due items, short payments, open payments, etc.
• Prepare reports detailing payment history and open invoices.
• Maintain notes and documentation on payment history.
• Apply credit memos and create memos for short-pay situations.
• Distribute customer statements and invoices as requested.

Skills

Detail-oriented

Customer Focus

Communication

Collaboration

Accountability

Trust

Education

High School diploma or equivalent

Associate degree in accounting (preferred)

Job description

Are you a detail-oriented and enjoys working with numbers, solving problems, and supporting customer success? As a Cash Payment Coordinator, you will be responsible for processing and applying customer payments, maintaining accurate accounts receivable records, and partnering with customers, sales teams, and home office teams to ensure timely and accurate payment resolution.This is a hybrid position based in Glenwood, MN, with an in-office presence of 2-3 days per week.Essential Duties and Responsibilities include the following. Other duties may be assigned.Responsible for processing the following, including follow up to ensure all details are attended to:Process payments received via ACH, EFT, Wire, Check, Credit Card, etc.Coordinate the processing of payments in multiple currencies for multiple companies.Collaborate with customers, sales reps and other departments providing timely responses to questions and completion of requests.Assist sales reps in the management of their open Accounts Receivable by communicating past due items, short payments, open payments, etc.Prepare spreadsheet reports detailing payment history and open invoices when requested or as needed.Maintain proper notes and documentation on different scenarios and payment historyApply credit memo invoices and create credit memos for short pay situationsProduce and distribute customer statements and interest invoices to sales reps and customers by requestAll other tasks assignedSupervisory ResponsibilitiesThis job has no supervisory responsibilities.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceRequired: High School diploma or the equivalent with two years of experience or equivalent combination of education and experience. Preferred: Associate degree in accounting with six months or more related experience or equivalent combination of education and experience.Language SkillsAbility to read and comprehend simple instructions, reports, correspondence and memos. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or other employees of the organization.Mathematical SkillsAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages.Reasoning AbilityAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.CompetenciesCustomer Focus Collaborates Communicates EffectivelyEnsures Accountability Instills TrustPhysical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit. Duties require frequent wrist and hand movement. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds, occasionally from below knee and above shoulder level. Specific vision abilities required by this job include close vision.Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually quiet.