Cash Operations & Analytics Specialist

CrossCountry Mortgage, LLC; Fort Mill (SC); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

401K

Résumé du poste

CrossCountry Mortgage, LLC is hiring a Cash Operations Analyst in Fort Mill, SC. The role supports the Cash and Investor Reporting team with transaction processing, analysis, and process improvements to ensure account accuracy and regulatory compliance.

Ideal candidates have a BA/BS or 3–5 years in accounting or financial services, strong Excel and MS Office skills, and a proven ability to communicate insights and manage multiple tasks with attention to detail.

Qualifications

• BA/BS degree or 3–5 years’ experience in accounting or financial services field.
• Advanced MS Excel proficiency.
• Intermediate MS Office proficiency.
• Ability to quickly learn new systems and processes.
• Strong data, research, and problem-solving skills with clear communication of insights.
• Excellent prioritization and time-management skills.
• High attention to detail and ability to track progress and details.
• Strong communication and customer service skills.

Responsabilités

• Resolve account and portfolio level issues ensuring exceptions stay within SLAs and risks.
• Ensure loan-servicing systems are configured to support client needs.
• Analyze transactional data to identify variances vs. expected results.
• Conduct root-cause analysis to support process improvements.
• Monitor daily transactions (thousands) affecting borrower credit and regulatory metrics.
• Collaborate with vendors and internal teams to align processes.
• Provide qualitative insights on trends, exceptions, and controls; aid enhancements.
• Support special projects to meet department goals.

Connaissances

Advanced Excel

Financial analysis

Data interpretation

Customer service

Attention to detail

Time management

Change management

Formation

BA/BS degree

Outils

MS Office

MS Excel

Description du poste

CrossCountry Mortgage, LLC is hiring a Cash Operations Analyst in Fort Mill, SC. The role supports the Cash and Investor Reporting team with transaction processing, analysis, and process improvements to ensure account accuracy and regulatory compliance.

Ideal candidates have a BA/BS or 3–5 years in accounting or financial services, strong Excel and MS Office skills, and a proven ability to communicate insights and manage multiple tasks with attention to detail.