Cash Letter Processing & Research Specialist

Tompkins Bank & Trust; Town of Ithaca (NY); On-site; USD 22,000 - 31,000; Full time

Job summary

Tompkins Bank & Trust in Ithaca, NY seeks an Item Processing support specialist to verify and balance daily cash letters, and submit Host Integration and Federal Cash Letter files while maintaining data integrity.

The role requires attention to detail, deadline discipline, and collaboration with internal teams and vendors to resolve system or hardware issues; banking operations experience is preferred.

Qualifications

• High School Diploma or equivalent; Associate degree preferred.
• Experience with banking regulatory reporting preferred.
• Operational or image processing experience preferred.
• Strong analytical and communication skills; accurate typing.

Responsibilities

• Balance daily cash letters and meet deadlines with minimal errors.
• Process adjustments and reconciliations for customer and GL accounts.
• Coordinate with internal/external vendors to resolve issues.
• Open cases with system providers for item processing issues.
• Prepare customer statements and related media as required.

Skills

Analytical

Problem solving

Interpersonal skills

Communication

Typing speed

Education

High School Diploma

Associate's Degree in business

Tools

Microsoft Office

Internet/Browser-based systems

Job description

Tompkins Bank & Trust in Ithaca, NY seeks an Item Processing support specialist to verify and balance daily cash letters, and submit Host Integration and Federal Cash Letter files while maintaining data integrity.

The role requires attention to detail, deadline discipline, and collaboration with internal teams and vendors to resolve system or hardware issues; banking operations experience is preferred.