Cash Application Specialist - Fast-Paced AR Role

Crum & Forster; United States; A distancia; USD 33.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

401K match

ESPP

Paid time off

Tuition reimbursement

Professional development

Community giving

Descripción de la vacante

Crum & Forster is seeking a Cash Specialist to join the Cash Application Team in the United States. You will handle researching and processing daily cash receipts, reconciling remittances, and ensuring accurate application to customer accounts and policies.

The role emphasizes fast-paced problem solving, strong communication, and precise data entry to support internal stakeholders, agents, and customers, with generous benefits and growth opportunities at Crum & Forster.

Formación

• High school diploma and 3+ years of accounts receivable and general accounting experience.
• Associates degree preferred but not required.
• Knowledge of accounts receivable and general accounting principles.
• Property & Casualty experience preferred.
• Proven ability and aptitude with the Microsoft Office suite of programs (Word, Excel and Outlook).
• Excellent verbal and written communications skills as well as above average math skills.
• Ability to work in a fast paced environment and prioritize workload.
• Demonstrates attention to detail.
• Experience in providing excellent customer service both internally and externally.
• Will abide by departmental policies and procedures, including authority levels, to comply with C&F’s risk management controls.

Responsabilidades

• Assist Cash Team with researching and processing daily cash receipt details into the appropriate receivable system to the correct customer account and policy transaction.
• Assist Cash Team in reconciling remittances to account receivable balances.
• Assist Cash Team with unapplied cash application.
• Review Unapplied/Unallocated reports on a regular basis to clear unapplied items.
• Correct misapplied cash as needed.
• Process cash transfers.
• Daily/monthly cash balancing.
• Assist Cash Team and Collector(s) with premium/commission discrepancies and overpayments/underpayments.
• Data entry of payment requests into the check processing system.
• Answer customer service phone calls and emails within established guidelines.
• Projects or duties as assigned by Manager
• Communicate any customer service issues to Manager.
• Assists manager with updating and documenting workflow processes and changes.

Conocimientos

Accounts receivable

General accounting

Customer service

Educación

High school diploma

Associates degree preferred

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descripción del empleo

Crum & Forster is seeking a Cash Specialist to join the Cash Application Team in the United States. You will handle researching and processing daily cash receipts, reconciling remittances, and ensuring accurate application to customer accounts and policies.

The role emphasizes fast-paced problem solving, strong communication, and precise data entry to support internal stakeholders, agents, and customers, with generous benefits and growth opportunities at Crum & Forster.