Caseworker Assistant: Admin & Client Support

California Tribal TANF Partnership; Jackson (CA); On-site; USD 20,664 - 30,307; Full time

Job summary

California Tribal TANF Partnership is seeking a Caseworker Assistant to handle clerical duties, greet visitors, answer phones, and direct calls to the appropriate staff. The role supports routine casework and requires accurate filing, data entry in the TANF software, and timely distribution of mail and messages.

The position emphasizes organization, reliability, and clear communication. Availability for some site duties and teamwork with Caseworkers is important.

Qualifications

• High school diploma or equivalent required with clerical experience.
• Able to manage multiple tasks and prioritize workload.
• Strong written and verbal communication skills.
• Proficient in word processing, databases, and internet tools.
• Ability to work independently and follow instructions.

Responsibilities

• Greet and direct visitors to appropriate personnel.
• Answer phones and route calls to the correct staff.
• Distribute mail and messages to the right people.
• Type letters and correspondence for staff as needed.
• Process and file participant paperwork in TANF system.
• Assist Caseworkers with intake, re-certifications, and case notes.
• Transport participants when necessary and perform light janitorial duties.
• Produce monthly newsletter and maintain calendars.

Skills

Multitasking

Time management

Attention to detail

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

California Tribal TANF Partnership is seeking a Caseworker Assistant to handle clerical duties, greet visitors, answer phones, and direct calls to the appropriate staff. The role supports routine casework and requires accurate filing, data entry in the TANF software, and timely distribution of mail and messages.

The position emphasizes organization, reliability, and clear communication. Availability for some site duties and teamwork with Caseworkers is important.