Receptionist - Site

California Tribal TANF Partnership; Susanville (CA); On-site; USD 22,041 - 27,552; Full time

Job summary

California Tribal TANF Partnership in Susanville, CA is seeking a Receptionist to greet visitors, answer and direct calls, and manage mail and documents for the site. The role requires strong communication, multitasking, and organizational skills, with responsibilities including typing, file management, and supporting staff across daily operations.

The position involves assisting with case files, arranging schedules, and occasionally transporting participants.

Qualifications

• High School Diploma or equivalent and one year of secretary experience.
• Current California driver’s license.
• Ability to work independently and multi-task.
• Strong editing and writing skills.
• Clear and informative communication.

Responsibilities

• Greet visitors and direct to appropriate personnel.
• Answer phones and direct calls to the correct employee.
• Distribute mail and messages to staff.
• Type letters and correspondence for Site Manager and Caseworkers.
• Send faxes and deliver incoming faxes.
• Make photocopies and file information.
• Distribute information in a timely manner to staff.
• Perform general office duties and assist staff as needed.
• Transport participants for site visits when necessary.
• Perform janitorial duties to keep the office clean and safe.
• Assist with case files as needed.
• Perform additional duties as assigned.

Skills

Multitasking

Editing

Writing

Listening

Communication

Time management

Attention to detail

Interpersonal skills

Independent work

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Description

SUMMARY

The Receptionist will be responsible for greeting and directing visitors to appropriate personnel, answering phones and directing calls to the appropriate employee. This position shall be responsible for distributing mail and messages to the correct personnel.

ESSENTIAL DUTIES & RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Answer telephone and direct calls.
• Take messages correctly and distribute to appropriate person.
• Collect mail, distribute mail, and mail all correspondence given by staff.
• Type letters, correspondence, etc., for Site Manager and Caseworkers, as needed.
• Send faxes for staff and deliver incoming faxes to the appropriate person.
• Make photocopies.
• File information in appropriate files.
• Distribute information to appropriate person in a timely manner.
• Responsible for general office duties.
• Assist staff when requested.
• Transport participants when necessary.
• Perform janitorial duties to keep the office clean and safe.
• Provide assistance with case files as needed.
• Performs other duties as assigned.

Requirements

KNOWLEDGE & SKILL REQUIREMENTS

• High School Diploma or equivalent and one year of experience in secretary capacity.
• Current California driver’s license.
• Knowledge of Microsoft Office Suite of Business Applications, including word processing software, database software, and internet software.
• Must be able to work independently.
• Must be able to multi-task.
• Possesses good editing and writing skills.
• Ability to listen well and attain clarification when necessary.
• Ability to communicate clearly and informatively.
• Highly organized and efficient.
• Ability to complete administrative tasks correctly and on time.
• Ability to prioritize and plan work activities, using time effectively.
• Ability to arrange complex schedules.
• Ability to follow policies and procedures.
• Ability to approach others in a tactful manner.
• Ability to react well under pressure.
• Ability to treat others with respect and consideration, regardless of their status or position.
• Ability to accept responsibility for own actions and follow through on commitments.
• Ability to demonstrate accuracy and thoroughness and apply feedback to improve performance, while monitoring own work to ensure quality.
• Ability to maintain consistent attendance and punctuality.
• Ability to ensure work responsibility is covered when absent, and arrive at meetings and appointments on time.
• Ability to follow instructions, and respond well to management direction.

WORKING CONDITIONS

• Requires working indoors in environmentally controlled conditions.
• Requires sitting 6-8 hours per day.
• Requires occasional driving participants’ homes for site visits.
• Requires contact with others (face-to-face, by telephone, via e-mail, or through correspondence).
• Requires attention to detail and intense concentration.
• Requires work with others in a group or team.
• Requires meeting strict deadlines.

OTHER

• Experience working with Tribal People helpful.
• Work hours may vary.
• CTTP conducts a pre-employment criminal background check and drug test, and random or for-cause drug testing thereafter.
• CTTP complies with the Indian Preference Act.