Caseworker Assistant & Office Support Specialist

California-Tribal-Tanf-Partnership; Jackson (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

California-Tribal-Tanf-Partnership seeks a detail‑oriented Caseworker Assistant to perform clerical tasks, greet visitors, and route calls. You will support casework activities, manage mail, and prepare correspondence for the Site Manager and Caseworkers.

Responsibilities include handling faxes, photocopying, filing, coordinating with TANF software, and assisting with intakes, recertifications, and client visits.

Qualifications

• Must have a high school diploma or equivalent.
• Ability to use Microsoft Office proficiently.
• Good written and verbal communication skills.
• Ability to work independently and multi-task effectively.

Responsibilities

• Answer telephone and direct calls to the appropriate staff.
• Take messages and distribute to the correct person.
• Collect and distribute mail and mail all correspondence.
• Type letters and documents for Site Manager and Caseworkers.
• Send and deliver faxes to staff and recipients.
• Make photocopies and file information in appropriate files.
• Distribute information to staff in a timely manner.
• Perform general office duties and assist staff as needed.
• Transport participants when required.
• Perform janitorial duties to keep the office clean and safe.
• Produce monthly newsletter and calendar.
• Assist with case files in TANF software and organize paperwork.
• Accompany Caseworkers on home visits and document interactions.
• Process supportive services and assist with intakes and recertifications.
• Scan documents into TANF software and update records.

Skills

Microsoft Office

Independent work

Multitasking

Strong communication

Editing and writing

Customer service

Typing and data entry

Education

High School Diploma or equivalent

Tools

TANF software

Office equipment

Job description

California-Tribal-Tanf-Partnership seeks a detail‑oriented Caseworker Assistant to perform clerical tasks, greet visitors, and route calls. You will support casework activities, manage mail, and prepare correspondence for the Site Manager and Caseworkers.

Responsibilities include handling faxes, photocopying, filing, coordinating with TANF software, and assisting with intakes, recertifications, and client visits.