Support Coordinator

VOLUNTEERS OF AMERICA SOUTH CENTRAL LOUISIANA; Arbolada Addition (LA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

403(b) pension plan

Short-term disability

Long-term disability

Life insurance

Paid holidays

Vacation and sick leave

Job summary

Volunteers of America South Central Louisiana, Inc. is seeking a full-time, non-exempt professional to monitor service delivery and ensure program eligibility.

The role includes intake and assessments, service plan development, and coordination with participants for community resources. Requirements include a Bachelor's degree in Human Services, certification within 3 months in IHC and Plan of Care, & a valid driver's license with insurance; strong writing and computer skills are essential.

Qualifications

• Bachelor’s degree in Human Service Field is required.
• Within three months, must become certified in IHC and Plan of Care.
• Valid driver’s license and vehicle insurance required.
• Excellent writing and computer skills are required.

Responsibilities

• Review referrals and assess program eligibility.
• Complete intake and initial assessment of services timely.
• Develop and monitor service plans per regulatory guidelines.
• Maintain contact with program participants as required.
• Submit service logs and billing documentation as procedures require.
• Attend OAAS meetings and trainings and rotate on-call support.

Skills

Eligibility review

Intake & assessment

Budget monitoring

Community resources

Billing documentation

On-call support

Data analysis

Documentation

Education

Bachelor's degree in Human Service Field

Tools

Computer skills

Excellent writing

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Hourly-100% Professionals Lafayette, LA, US

Salary Range: $18.97 To $18.97 Hourly

Summary: Monitor service delivery of caseload

Position Type: Full Time, Non-Exempt

Essential Functions:

• Review referrals and assess program eligibility
• Complete intake and initial assessment of services timely
• Adheres to all of the OAAS policies, procedures and timelines
• Develop and monitor service plans in accordance with regulatory guidelines
• Maintain contact with program participants in accordance with regulatory guidelines
• Assist with developing and monitoring monthly budgets, where applicable, for program
• Assist program participants with obtaining community support, resources and services
• Submit service logs and billing documentation according to procedure
• Attend all OAAS Mandatory meetings and trainings
• Check and respond to all phone calls daily
• Maintain training requirements
• Report any significant concerns and critical incidents to supervisor/SIMS
• Rotate on call 24 hour support to program participants
• Accountability for Others
• Balanced Decision Making
• Leading Others
• Flexibility
• Initiative
• Analysis of Data

Supervisory Responsibility: No

Required Education and Experience: Bachelor’s degree in the Human Service Field. Within first three months of employment, must become certified in IHC and Plan of Care. Maintain valid driver’s license and vehicle insurance, excellent writing and computer skills required.

Volunteers of America South Central Louisiana, Inc. offers a comprehensive benefit package to include: Health, Dental, and Vision Insurance, 403-B Pension Plan, Short and Long Term Disability Insurances, Life Insurance, paid annual holidays, Vacation and Sick leave.

Equal Opportunity and Affluent Action employer, Volunteers of America South Central Louisiana, Inc. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.