Case Worker

Alliance for Community Empowerment Inc; Bridgeport (CT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Telehealth access

Paid life and disability insurance

Paid short-term disability

Paid long-term disability

Medical Flexible – FSA

Job summary

Alliance for Community Empowerment, Inc. seeks a Case Worker to support individuals and families by connecting them to essential services and resources. The role involves direct client engagement, case management, outreach, and collaboration with community partners to ensure access to necessary support.

The position requires a relevant degree or experience and programming familiarity. It covers multiple locations with the goal of promoting self-sufficiency and well-being.

Qualifications

• Bachelor's degree in Human Services or related field with at least 1 year of experience in human services
• Associate degree with 2 years of experience in human services
• High School diploma with 3 years of experience in human services

Responsibilities

• Conduct client interviews, assess eligibility, enroll individuals and families in programs per grant requirements.
• Develop service plans and SMART goals to improve clients' circumstances and self-sufficiency.
• Provide referrals and follow-up with community resources to address barriers and progress.
• Advocate for clients to ensure necessary support is received.
• Maintain knowledge of local partners and foster referral relationships.

Skills

Verbal communication

Written communication

Interpersonal skills

Bilingual (preferred)

Education

Bachelor's Degree in Human Services

Associate Degree in Human Services

High School Diploma with 3 years experience

Tools

Case management software

CAPTAINS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Worker

2 days ago Requisition ID: 1457

Salary Range: $18.00 To $24.29 Hourly

JOB TITLE: Case Worker

DEPARTMENT: Supportive Services

FLSA STATUS: Non-Exempt

GRADE/SALARY RANGE: Grade 5

REVISION DATE:07/2026

JOB SUMMARY

The Caseworker supports individuals and families by connecting them to essential services and resources that promote self-sufficiency and well-being. This role involves direct client engagement, case management, outreach, and collaboration with community partners to ensure individuals receive the support they need.

ESSENTIAL FUNCTIONS

• Conduct client interviews, assess eligibility, and enroll individuals and families in agency programs in accordance with applicable grant requirements.
• Assist clients in developing a service plans to improve their circumstances and achieve self-sufficiency; create SMART goals to achieve outcomes.
• Provide referrals and follow-up with community resources to address clients' barriers
• Conduct follow-ups as needed with clients to monitor progress.
• Advocate on behalf of individuals and families to ensure they receive the necessary support.
• Utilize CAPTAINS case management and other required software proficiently.
• Maintain knowledge of local community partners and foster strong referral partnerships.
• Provide case management services at all Alliance for Community Empowerment locations.
• Flexibility to cover various locations, conduct outreach and participate in community events.
• Perform other related duties as assigned.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED

• Bachelor's Degree in Human Services or a related field with at least one (1) year of experience in human services; OR
• Associate Degree in Human Services or a related field with at least two (2) years of experience; OR
• High School Diploma with three (3) years of experience in human services.
• Knowledge of social service and health agencies in Alliance service area.
• Strong verbal, written, and interpersonal communication skills.
• Bilingual communication skills (oral and written) preferred but not required.
• Proficiency in computer systems, including case management software.

PHYSICAL REQUIREMENTS

HOURS/DAY

0-1

1-2

2-4

4-7

Standing

X

X

Reaching

X

Driving

X

Walking

X

Twisting

X

X

Lifting

X

X

Gripping

X

Keyboard Use

X

We continue to work diligently at finding just the right people who can fit into our desire to fulfill our important mission. To find and retain the right people, Alliance for Community Empowerment, Inc. provides benefits that support our staff’s personal needs such as:

• Medical benefits
• Telehealth access
• Paid life and disability insurance
• Paid short-term disability
• Paid long-term disability
• Medical Flexible – a flexible spending account (FSA)

AN EQUAL OPPORTUNITY EMPLOYER-THROUGH AFFIRMATIVE ACTION