Case Manager - Community Based

Family Residences and Essential Enterprises, Inc.; Bethpage (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Family Residences and Essential Enterprises, Inc. (FREE) is seeking a Case Worker to support individuals referred to the agency in managing budgets and government benefits, under the supervision of the Senior Case Worker.

Responsibilities include processing referrals, creating client files, enrolling clients in program software, submitting applications, preparing government reports, ensuring bills are paid, reconciling RFMS/PEX, maintaining files, and supporting the rep payee program; travel to

Qualifications

• High School diploma or equivalent.
• Valid driver's license.
• Must be competent with email, Microsoft Word, and have some knowledge of Microsoft Excel.
• Basic banking knowledge.
• Demonstrates the ability to manage and balance multiple competing priorities while adhering to and meeting deadlines.
• Ability to formulate and sustain positive working relationships with colleagues.
• Effective verbal and written communication skills.

Responsibilities

• Process referrals to the program, including creating the client files, setting up the client in the program software and submitting applications and other paperwork necessary for enrollment.
• Assist the Senior Case Worker in completing government reports (including but not limited to: Wage reporting, Representative Payee, Continuing Disability Reports).
• Ensure all bills are paid timely, follows up on any outstanding payments or other issues.
• Reconcile the RFMS and PEX card funding program.
• Maintains all client files according to established procedures.
• Assist the Senior Case Worker in other duties related to the rep payee program.
• This position requires the ability to work with individuals with a primary diagnosis of a mental illness.

Skills

Verbal and written communication

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Email proficiency

Job description

Enjoy making a difference? Join the team at FREE, enriching the lives of others, one individual at a time.

Family Residences and Essential Enterprises, Inc. (FREE) benefits and proudly supports more than 4,000 individuals with intellectual / developmental disabilities, mental illness and traumatic brain injury. It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities. FREE provides a diverse array of supports and services including: housing; recovery services; transition to work; employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy.

Summary/Objective

Working in collaboration with the Senior Case Worker, the Case Worker will assist individuals referred to the agency in managing budgets and government benefits.

Essential Job Functions

• Works in partnership with the Senior Case Worker to process referrals to the program, including creating the client files, setting up the client in the program software and submitting applications and other paperwork necessary for enrollment.
• Assist the Senior Case Worker in completing government reports (including but not limited to: Wage reporting, Representative Payee, Continuing Disability Reports.)
• Ensu res all bills are paid timely, follows up on any outstanding payments or other issues.
• Reconciles the RFMS and PEX card funding program.
• Maintains all client files according to established procedures.
• Assist the Senior Case Worker in other duties related to the rep payee program.

Duties and Responsibilities

• This position requires the ability to work with individuals with a primary diagnosis of a mental illness.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
• Employee must be able to travel to other agency locations as needed.

Education, Work Experience, and Competencies

• High School diploma or equivalent.
• Valid driver's license.
• Must be competent with email, Microsoft Word, and have some knowledge of Microsoft Excel.
• Basic banking knowledge.
• Demonstrates the ability to manage and balance multiple competing priorities while adhering to and meeting deadlines.
• Ability to formulate and sustain positive working relationships with colleagues.
• Effective verbal and written communication skills.

Work Environment/Physical Demands/Mental Demands

• This job operates in a professional office environment.
• Ability to sit and/or stay for prolonged period of times.
• Ability to lift files (up to 15lbs), open filing cabinets and bend or stand on a stool as necessary.

FREE is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, FREE complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.

Family Residences and Essential Enterprises' affirmative action efforts related to protected veterans and individuals with disabilities are set out and described in our affirmative action plan for protected veterans and individuals with a disability. If you have any questions or would like to view the affirmative action plan, please visit our website www.familyres.org