Case Processing Supervisor, Immigration Records Compliance

GEO Corrections & Detentions; Mount Gallows (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

GEO Secured Services in the United States is seeking a Case Processing Specialist Supervisor to guide case processing, immigration records management, and document preparation for ICE personnel. The role reports to field office leadership and ensures compliant, timely processing.

The position requires an Associate's degree (Bachelor's preferred) and experience with A-files, DHS databases, and federal privacy rules. Strong supervisory and PC skills are essential.

Qualifications

• Experience reviewing law enforcement documentation or immigration case files (A-files, DHS databases).
• Ability to plan, assign, and supervise work of others.
• Proficient with Microsoft Office and related software.

Responsibilities

• Lead Case Processing Specialist team in processing cases and managing records.
• Review and manage case files for accuracy and completeness.
• Update Alien Files (A-files) and ICE systems with current case status.
• Maintain electronic and paper case files in line with privacy laws and DHS policies.
• Coordinate with EOIR/USCIS and ICE officers for interviews and case updates.
• Prepare removal documents and coordinate scheduling of removals and flights.
• Generate case status reports and monitoring dashboards.
• Support documentation and scheduling tasks across ICE personnel as assigned.

Skills

Case processing

Immigration records management

Documentation

Supervisory skills

Communication

Education

Associate's degree

Bachelor's degree preferred

Tools

Microsoft Office

Job description

GEO Secured Services in the United States is seeking a Case Processing Specialist Supervisor to guide case processing, immigration records management, and document preparation for ICE personnel. The role reports to field office leadership and ensures compliant, timely processing.

The position requires an Associate's degree (Bachelor's preferred) and experience with A-files, DHS databases, and federal privacy rules. Strong supervisory and PC skills are essential.