Immigration Case Processing Supervisor

Socket.dev; Folkston (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401(k) Matching

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

Pet Insurance

Paid Training

Flexible Spending Account

Job summary

GEO Secured Services in Folkston, GA, is seeking a Case Processing Specialist Supervisor to oversee immigration case processing, records management, and document preparation for ICE personnel. The role is based on-site in Georgia and requires supervisory experience.

You will direct Case Processing Specialists, ensure accuracy of A-files and DHS systems, and coordinate with EOIR and USCIS to facilitate interviews and updates. Strong leadership and compliance skills are essential.

Qualifications

• Associate’s degree or one year of related industry experience required.
• Experience supervising staff and coordinating case processing activities.
• Knowledge of privacy laws, DHS policies, and federal data security is preferred.
• Ability to plan, assign, and supervise workloads and train employees.
• Strong written communication and ability to produce clear memorandums and reports.

Responsibilities

• Directs Case Processing Specialists in immigration case processing and records management.
• Directs preparation and review of case files and ensures complete documentation.
• Ensures case statuses in A-files and ICE systems are accurate and up-to-date.
• Maintains electronic and paper files in compliance with privacy laws and DHS requirements.
• Coordinates with EOIR and USCIS; facilitates interviews and case updates.
• Oversees generation of case status reports and dashboards.
• Supervises staff, including hiring, performance evaluations, and training.
• Performs other duties as assigned.

Skills

Supervisory experience

Policy knowledge

MS Office

Written communication

Communication skills

Education

Associate’s degree

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

GEO Secured Services in Folkston, GA, is seeking a Case Processing Specialist Supervisor to oversee immigration case processing, records management, and document preparation for ICE personnel. The role is based on-site in Georgia and requires supervisory experience.

You will direct Case Processing Specialists, ensure accuracy of A-files and DHS systems, and coordinate with EOIR and USCIS to facilitate interviews and updates. Strong leadership and compliance skills are essential.