Case Opening Specialist - Fast-Paced Records & Requests

PeopleShare by PROMAN; King of Prussia (PA); On-site; USD 25,000 - 28,000; Full time

Job summary

PeopleShare by PROMAN in King of Prussia, PA, is hiring a Case Opening Representative to support processing client requests, assemble required documentation, and set up new cases in a fast-paced records environment. Pay: $18-$20/hr, Schedule: 8AM-5PM.

This role requires 2–3 years in customer service or administrative roles, proficiency with Microsoft Office and Outlook, excellent written and verbal communication, and strong attention to detail to handle high volumes independently.

Qualifications

• 2–3 years in customer service, admin, call center, records, or processing.
• Proficiency with Microsoft Office and Outlook.
• Strong written and verbal communication and attention to detail.

Responsibilities

• Open and process new client requests.
• Prepare required documentation and authorizations.
• Manage records requests and case setup.
• Communicate with clients about missing information.
• Resolve account and processing issues.
• Maintain accurate electronic records.
• Manage multiple cases and priorities while meeting deadlines.
• Assist with special projects as needed.

Skills

Customer service

Administrative support

Attention to detail

Communication

Independent work

Fast-paced environment

Education

Associate’s degree preferred

Tools

Microsoft Office

Outlook

Job description

PeopleShare by PROMAN in King of Prussia, PA, is hiring a Case Opening Representative to support processing client requests, assemble required documentation, and set up new cases in a fast-paced records environment. Pay: $18-$20/hr, Schedule: 8AM-5PM.

This role requires 2–3 years in customer service or administrative roles, proficiency with Microsoft Office and Outlook, excellent written and verbal communication, and strong attention to detail to handle high volumes independently.