ZR-Case Opening Representative

PeopleShare by PROMAN; King of Prussia (PA); Sur place; USD 25 000 - 28 000; Plein temps

Résumé du poste

PeopleShare by PROMAN in King of Prussia, PA, is hiring a Case Opening Representative to support processing client requests, assemble required documentation, and set up new cases in a fast-paced records environment. Pay: $18-$20/hr, Schedule: 8AM-5PM.

This role requires 2–3 years in customer service or administrative roles, proficiency with Microsoft Office and Outlook, excellent written and verbal communication, and strong attention to detail to handle high volumes independently.

Qualifications

• 2–3 years in customer service, admin, call center, records, or processing.
• Proficiency with Microsoft Office and Outlook.
• Strong written and verbal communication and attention to detail.

Responsabilités

• Open and process new client requests.
• Prepare required documentation and authorizations.
• Manage records requests and case setup.
• Communicate with clients about missing information.
• Resolve account and processing issues.
• Maintain accurate electronic records.
• Manage multiple cases and priorities while meeting deadlines.
• Assist with special projects as needed.

Connaissances

Customer service

Administrative support

Attention to detail

Communication

Independent work

Fast-paced environment

Formation

Associate’s degree preferred

Outils

Microsoft Office

Outlook

Description du poste

Case Opening Representative

Position Details:

Pay: $18-$20/hr

Schedule: 8AM-5PM

Location: King of Prussia

We are hiring a Case Opening Representative to join a nationally recognized records and document services organization. This role is ideal for someone with experience in customer service, administrative support, records management, call center operations, or document processing who is comfortable working in a fast-paced, detail-oriented environment.

Responsibilities:

• Open and process new client requests
• Prepare required documentation and authorizations
• Manage records requests and case setup
• Communicate with clients regarding missing information and documentation
• Resolve account and processing issues
• Maintain accurate electronic records
• Manage multiple cases and priorities while meeting deadlines
• Assist with special projects as needed

Qualifications:

• Associate’s degree preferred
• 2-3 years of customer service, administrative, call center, collections, records, or processing experience
• Proficiency with Microsoft Office and Outlook
• Strong written and verbal communication skills
• Strong attention to detail and problem-solving abilities
• Ability to manage a high volume of work in a fast-paced environment
• Comfortable working independently and staying productive with limited supervision

ZR- King of Prussia