Case Manager, Woodhull

Breaking Ground; New York (NY); On-site; USD 52,000 - 66,000; Full time

Job summary

Breaking Ground in New York is seeking a Case Manager, Woodhull, to provide outreach and case management to people experiencing homelessness, some with mental illness and/or substance use disorders, helping them transition to permanent housing. The role involves a 35-hour work week.

Reporting to the Social Services Supervisor, you will conduct assessments, coordinate benefits, and support housing applications while keeping compliant records.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• Two years of experience working with homeless adults.
• Experience with harm reduction and motivational interviewing strongly preferred.
• Valid driver’s license (NY/NJ/CT/PA preferred).
• Proficient in Microsoft Word and Excel.

Responsibilities

• Provide direct services to a caseload of clients and develop service plans.
• Connect clients to psychiatric services and medical treatment.
• Assist in obtaining identification, benefits, and other income sources.
• Assist and counsel clients in obtaining permanent housing and complete housing applications.
• Maintain records in compliance with agency and city/state requirements; intervene in crises.
• Escort clients to appointments and assist with self-administration of medication after training.

Education

Bachelor’s degree or equivalent work experience

Job description

Reporting to the Social Services Supervisor, theCase Manager, Woodhull provides outreach and case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing. This position has a 35-hour work week.

This position requires completion of the ‘Master Agreement Health Clearance’ and attestation of compliance with New York State Department of Health requirements for hospital staff, with required documentation submitted prior to start date.

ESSENTIAL DUTIES:

• Provide direct services to a caseload of clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals, Conduct psychosocial evaluations
• Connect clients to psychiatric services
• Connect clients to medical treatment and substance use treatment facilities when applicable
• Obtain identification, public benefits, and other applicable income sources for clients
• Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans
• Prepare all documentation for housing applications
• Assist and counsel clients in the process of obtaining permanent housing
• Maintain record keeping in compliance with agency standards as well as those of City and State agencies Intervene in crisis situations
• Escort clients to appointments when needed
• Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
• Performs other related duties as assigned

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree or equivalent work experience
• Two years of experience working with homeless adults
• Experience with harm reduction and motivational interviewing techniques strongly preferred
• Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred
• Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs