Case Manager, LINK

Breaking Ground; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Breaking Ground's Connect to Care program seeks a Case Manager to provide outreach and direct services to people experiencing homelessness, including those with mental illness and/or substance use disorders. The role focuses on helping clients move toward permanent housing through assessments, benefits assistance, and coordinated care.

Reporting to the Social Services Supervisor, you will conduct psychosocial evaluations, connect clients to psychiatric, medical, and addiction treatment, and

Qualifications

• Bachelor’s degree or equivalent work experience.
• Two years of experience working with homeless adults.
• Experience with harm reduction and motivational interviewing preferred.
• Valid driver’s license with a good driving record preferred.
• Strong computer skills including Word/Excel.

Responsibilities

• Provide direct services to a caseload, including assessments and benefits assistance.
• Connect clients to psychiatric and medical/substance use treatment.
• Obtain IDs, benefits, and income sources for clients.
• Meet weekly with clients to assess needs and develop service plans.
• Assist with housing applications and permanent housing processes.
• Maintain records in compliance with agency and city standards.
• Intervene in crisis situations and escort clients to appointments.
• Assist with self-administration of medications after training.
• Perform other related duties as assigned.

Skills

Case management

Harm reduction

Motivational interviewing

Driver's license

Computer literacy

Education

Bachelor's degree or equivalent work experience

Tools

Microsoft Word

Excel

Job description

Reporting to the Social Services Supervisor, the Case Manager, Connect to Care provides outreach and case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.

This position has a 35-hour work week.

ESSENTIAL DUTIES:

• Provide direct services to a caseload of clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals, Conduct psychosocial evaluations
• Connect clients to psychiatric services
• Connect clients to medical treatment and substance use treatment facilities when applicable
• Obtain identification, public benefits, and other applicable income sources for clients
• Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans
• Prepare all documentation for housing applications
• Assist and counsel clients in the process of obtaining permanent housing
• Maintain record keeping in compliance with agency standards as well as those of City and State agencies Intervene in crisis situations
• Escort clients to appointments when needed
• Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
• Performs other related duties as assigned

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree or equivalent work experience
• Two years of experience working with homeless adults
• Experience with harm reduction and motivational interviewing techniques strongly preferred
• Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred
• Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs