Case Manager, Transitional Housing

Colonial Group; New York (NY); On-site; USD 52,000 - 68,000; Full time

Job summary

Colonial Group seeks a Case Manager, Transitional Housing to serve residents at Midwood Safe Haven in Brooklyn. You will provide direct case management to a caseload of about 15 clients, conduct assessments, assist with benefits, and support transitions to permanent housing.

The role reports to the Clinical Coordinator and requires dedication to harm-reduction, documentation accuracy, and collaboration with medical/psychiatric providers.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• Two years of experience working with homeless adults and substance abuse issues preferred.
• Experience with harm reduction and motivational interviewing techniques strongly preferred.
• Valid NY, NJ, CT, or PA driver’s license with a good driving record preferred.
• Excellent computer skills, including proficiency in Microsoft Word and Excel; ability to learn new programs.
• Excellent writing and communication skills.
• Bilingual Spanish/English is preferred.

Responsibilities

• Provide direct services to a caseload of approximately 15 clients, including assessments, benefits assistance, and other services to support housing and recovery goals.
• Conduct psychosocial evaluations and connect clients to psychiatric and medical services.
• Assist in obtaining identification, public benefits, and income sources for clients; meet weekly to assess needs and develop service plans.
• Maintain required documentation and ensure compliance with agency and city/state standards; intervene in crisis situations.

Skills

Harm reduction

Motivational interviewing

Excellent communication skills

Bilingual Spanish/English

Driver's license

Experience with homelessness

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Located in Midwood, Brooklyn, Midwood Safe Haven serves 51 individuals not yet ready to transition into permanent housing, as well as those who may have struggled in other housing programs. Midwood Safe Haven offers an alternative to life on the street: private, safe, clean, and affordable short-term accommodations. On-site case management and clinical services are available to meet the needs of its residents and to help those ready to move into secure permanent housing.

Reporting to the Clinical Coordinator, the Case Manager, Transitional Housing will provide case management services to people experiencing homelessness, some with mental illness and/or substance use disorders, in order to assist the individual in the transition to permanent housing.

This position has a 35-hour work week.

ESSENTIAL DUTIES:

• Provide direct services to a caseload of approximately 15 clients, including conducting necessary assessments, benefits assistance, and other services necessary to support the client in achieving housing and recovery goals
• Conduct psychosocial evaluations
• Connect clients to psychiatric services
• Connect clients to medical treatment and substance use treatment facilities when applicable
• Obtain identification, public benefits, and other applicable income sources for clients
• Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans
• Prepare all documentation for housing applications
• Assist and counsel clients in the process of obtaining permanent housing
• Maintain record keeping in compliance with agency standards as well as those of City and State agencies
• Intervene in crisis situations
• Escort clients to appointments when needed
• Upon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and procedures
• Performs other related duties as assigned

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree or equivalent work experience
• Two years of experience working with homeless adults and substance abuse issues preferred
• Experience with harm reduction and motivational interviewing techniques strongly preferred
• Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred
• Excellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programs
• Excellent writing and communication skills
• Bilingual Spanish/English is preferred