Case Manager Supervisor: Lead a High-Impact Team

African American Planning Commission Inc; New York (NY); On-site; USD 63,000 - 86,000; Full time

Benefits offered by this job

Health and Welfare Benefits

Commuter Benefits

Employee Assistance Program

Paid Holidays and PTO

Life Insurance

Long Term Disability

Retirement Plan (403B)

Job summary

African American Planning Commission Inc. in New York City seeks a Case Manager Supervisor to guide a team of caseworkers, ensure timely intake processing, and maintain policy compliance. You will review intakes, support residents, and coordinate resources with health, mental health, and housing services.

The role requires a Bachelor’s degree and 1–2 years of supervision; strong communication and data-driven practice are essential. Base salary and benefits are provided.

Qualifications

• Bachelor’s degree in a relevant field.
• 1–2 years of full-time case management experience.
• Experience supervising a team of 2–6 members.

Responsibilities

• Create caseloads and related duties.
• Review intake packets for completeness and timeliness.
• Review intakes to ensure documentation compliance.
• Review case records for ILPs and service delivery quality.
• Participate in resident case conferences and incident follow-ups.
• Educate staff on clinical services and community resources.
• Assist in staff development and training.
• Supervise caseworkers and address performance issues.

Skills

Case management

Team supervision

Time management

Communication skills

Collaboration

Education

Bachelor’s Degree

Tools

DHS CARES system

Job description

African American Planning Commission Inc. in New York City seeks a Case Manager Supervisor to guide a team of caseworkers, ensure timely intake processing, and maintain policy compliance. You will review intakes, support residents, and coordinate resources with health, mental health, and housing services.

The role requires a Bachelor’s degree and 1–2 years of supervision; strong communication and data-driven practice are essential. Base salary and benefits are provided.