Senior Case Manager & Team Lead

Highland Park Community Development Corp; New York (NY); On-site; USD 39,000 - 41,000; Full time

Job summary

Highland Park Community Development Corp is seeking a Case Manager Supervisor to lead case management services in Brooklyn, NY. This exempt, full-time role reports to the Director of Social Services and involves a caseload along with supervising Case Managers to ensure quality service delivery.

Responsibilities include client assessments, service plan development, paperwork, and coordination of referrals. Strong communication, ethics, and problem-solving are essential.

Qualifications

• Bachelor’s degree in social work or related field required.
• Certification in First Aid/CPR preferred.
• 2 years related experience preferred.
• Bilingual is preferred.

Responsibilities

• Arranges meetings with newly assigned clients to assess basic needs and develop a service plan.
• Conducts psychosocial assessments to determine client needs.
• Carries an assigned caseload of residents/clients.
• Performs all required paperwork, case management notes, referral sheets, and statistics on time.
• Oversees Case Managers and participates in supervision meetings.
• Handles emergencies and arranges for medical care or other services.

Skills

Customer service

Problem solving

Oral communication

Written communication

Ethics

Dependability

Initiative

Bilingual (preferred)

Education

Bachelor's Degree in Social Work or related field

Certification in First Aid, CPR

Tools

Word

Excel

PowerPoint

CARES

Job description

Highland Park Community Development Corp is seeking a Case Manager Supervisor to lead case management services in Brooklyn, NY. This exempt, full-time role reports to the Director of Social Services and involves a caseload along with supervising Case Managers to ensure quality service delivery.

Responsibilities include client assessments, service plan development, paperwork, and coordination of referrals. Strong communication, ethics, and problem-solving are essential.