Case Management Supervisor - Lead Intake & Older Adults

Queens Community House; New York (NY); On-site; USD 75,000 - 77,300; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts (FSA)

403(b) Retirement Plan with Employer Contribution

Generous Paid Time Off

Paid Holidays

Life Insurance and Long-Term Disability Coverage

Employee Assistance Program (EAP)

Professional Development and Training Opportunities

Job summary

A community service organization in New York seeks a Case Management Supervisor to oversee five Case Managers and ensure high-quality support services for older adults. The role involves supervising staff, conducting client intakes, and advocating for clients’ needs. Candidates must have an MSW or related Master's degree, 3–5 years of experience in aging services, and supervisory skills. This full-time position offers competitive salary and comprehensive benefits including medical, dental, and paid time off.

Qualifications

• MSW or related Master’s degree in social work, public administration, nursing, or public health.
• 3–5 years of experience in aging services and at least 3 years of supervisory experience.
• Cultural competency for older adults, understanding their needs.

Responsibilities

• Supervise and support Case Managers with evaluations and development.
• Determine eligibility for case management and provide referrals.
• Ensure timely completion of intake forms and documentation.

Skills

Cultural competency

Interpersonal skills

Communication skills

Customer service skills

Ability to multi-task

Detail-oriented

Education

MSW or related Master's degree

Tools

STARS database

Job description

A community service organization in New York seeks a Case Management Supervisor to oversee five Case Managers and ensure high-quality support services for older adults. The role involves supervising staff, conducting client intakes, and advocating for clients’ needs. Candidates must have an MSW or related Master's degree, 3–5 years of experience in aging services, and supervisory skills. This full-time position offers competitive salary and comprehensive benefits including medical, dental, and paid time off.