Case Manager Supervisor (Clinical Coordinator) - Far Rockaway, NY

Phipps Neighborhoods; New York (NY); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Mon-Fri schedule

Far Rockaway, NY location

Job summary

Phipps Neighborhoods is seeking a Clinical Coordinator to supervise a clinical services case management team in Far Rockaway, NY. You will oversee a group of four case managers, maintain a caseload of eight consumers, and drive program quality and client-centered outcomes.

The role requires a master’s degree preference and at least two years of supervisory experience, with strong communication and collaboration across departments.

Qualifications

• Master’s degree preferred in social work, psychology, sociology, or human services or related field.
• Minimum of two years’ experience supervising a case management team.
• Experience working with homeless population preferred.
• Strong written and verbal communication skills; computer skills.

Responsibilities

• Supervise four case managers and carry a caseload of eight consumers.
• Provide supervision and professional development opportunities.
• Audit and review case files; ensure thorough, accurate documentation.
• Plan and organize workshops, activities, and events for consumers.
• In absence of Program Director, oversee program operations.
• Hire, train, and evaluate all case managers.
• Coordinate with nursing staff to ensure appropriate treatment plans.

Skills

Team management

Case management

Communication

Bilingual Spanish (a plus)

Education

Master’s degree preferred

2+ years supervision experience

Job description

Responsibilities:

The Clinical Coordinator is responsible for the supervision and direct oversight of a clinical services case management team. This position has significant decision making, supervisory, administrative, program management and service delivery responsibilities. This person will be expected to participate in and contribute to a program culture that is client-centered, outcome-oriented and dedicated to continuous quality improvement.

• Supervising four case managers
• Carrying a case load of 8 consumers
• Conduct supervision and provide professional development opportunities.
• Audit & review case files as needed.
• Organize and Plan workshops, activities, and special events for consumers.
• In the absence of the Program Director, we oversee the program operations.
• Hire, train, and evaluate all the case managers.
• Ensure that the case management team completes thorough and accurate case files for every consumer on their case load.
• Prepare narrative and statistical program reports.
• Interview and follow up on prospective candidates to fill units.
• Work in collaboration with the nurse to ensure all clients receive appropriate treatment plans.
• Other duties as assigned by the Program Director or the Deputy Executive Director of Community & Economic Empowerment

Qualifications:

Master’s degree preferred in social work, Psychology, Sociology, or Human Services or related field and demonstrated experience working with homeless population, and a minimum of two years’ experience supervising a case management team. Previous work experience with the Department of Homeless Services or the Department of Mental Hygiene preferred. Qualified candidates must have a strong understanding of the developmental needs of adults, sensitivity to ethnic and cultural diversity, and knowledge of and commitment to working from a strength-based perspective. Applicant must have excellent written and verbal communication skills, as well as strong computer skills. Bi-lingual (Spanish) a plus

Compensation: $65,000 - $70,000 annually

Schedule: Monday-Friday 9am-5pm

Location: Far Rockaway, NY

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.