Case Manager (SUD Case Manager)

Turnbhs; Fresno (CA); On-site; USD 34,095 - 48,560; Full time

Job summary

TURN in Fresno, CA is seeking a dedicated case manager to help clients access medical, educational, housing, and social services.

You will coordinate with health providers, advocate for whole-person care, and support program goals through referrals, documentation, and field-based services. This role emphasizes compassionate, confidential care and requires relevant licensure and experience; on-site work with occasional on-call duties.

Qualifications

• SUD CM certification preferred and registration required.
• Housing requires two years’ experience and an AA degree or High School Diploma with 5 years’ experience.
• Valid CA driver’s license and current auto insurance per contract requirements.
• Experience providing mental health and/or substance use disorder services preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Responsibilities

• Provide case management with crisis intervention, discharge planning, group and individual work along with counseling.
• Complete accurate and timely documentation; meet minimum billable requirements for direct client services if contractually required.
• Facilitate placement including pre-placement visits and transportation as needed.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Other relevant duties as assigned.

Skills

Case management

Crisis intervention

Documentation

Field work

Confidentiality

Communication

Team coordination

Education

AA in social service or related field

High School Diploma + 5 years experience

Tools

Microsoft Office

EHR software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $30.00 To $30.00 Hourly

At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.

JOB SUMMARY

Recommend and assist access to medical, educational, social, vocational, housing, and more to support program goals. Initiate referrals to next level care, coordinate with physical health providers for whole-person care, and advocate in the best interest of clients.

RESPONSIBILITIES

Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.

• Provide case management with crisis intervention, discharge plan, group & individual work, mental health/substance use disorder counseling, screening, and assist clients in meeting basic needs and symptom management.
• Complete accurate and timely documentation, meet minimum billable requirements for direct client services if contractually required.
• Facilitate placement including pre-placement visits, and transportation as needed.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Other relevant duties as assigned.

QUALIFICATIONS

• For SUD CM a certification from recognized board is preferred and registration required.
• For Housing two years of experience and an AA degree in social service or related field or High School Diploma and 5 years’ experience.
• Valid CA driver’s license and current auto insurance per contract requirements required.
• Experience providing mental health and/or substance use disorder services preferred.
• Knowledge of Microsoft Office and EHR software preferred.

PHYSICAL REQUIREMENTS

• Working in cramped spaces
• Moving around facility
• Driving – in the course of job duties
• Using hands/fingers
• Pushing/pulling/dragging items
• Standing for long periods
• Sitting for long periods
• Working outside/underground

OTHER DUTIES

This job description isn’t a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).