Case Manager (SUD Case Manager)

Mental Health Systems; Fresno (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

TURN is a client-centered care organization focused on improving lives and delivering whole-person care across medical, educational, social, vocational, and housing supports. This role supports program goals by coordinating referrals, advocating for clients, and coordinating with health providers to ensure comprehensive care.

The position involves field-based services, discharge planning, and collaboration with teams to meet client needs.

Qualifications

• Certification from recognized board for SUD CM preferred and registration required.
• Two years of experience for Housing, or High School Diploma with 5 years experience.
• Valid CA driver’s license and current auto insurance per contract requirements.
• Experience providing mental health and/or substance use disorder services preferred.
• Cultural competency understanding required.
• Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Responsibilities

• Provide case management with crisis intervention, discharge plan, group & individual work, mental health/substance use disorder counseling, screening, and assist clients in meeting basic needs and symptom management.
• Complete accurate and timely documentation, meet minimum billable requirements for direct client services if contractually required.
• Facilitate placement including pre-placement visits, and transportation as needed.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Other relevant duties as assigned.

Skills

Bilingual

Cultural competency

Microsoft Office

EHR software

Education

AA degree in social service or related field

High School Diploma + 5 years experience

Tools

Microsoft Office

Driver's license

Job description

At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.

Job Summary

Recommend and assist access to medical, educational, social, vocational, housing, and more to support program goals. Initiate referrals to next level care, coordinate with physical health providers for whole-person care, and advocate in the best interest of clients.

Responsibilities

Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.

• Provide case management with crisis intervention, discharge plan, group & individual work, mental health/substance use disorder counseling, screening, and assist clients in meeting basic needs and symptom management.
• Complete accurate and timely documentation, meet minimum billable requirements for direct client services if contractually required.
• Facilitate placement including pre-placement visits, and transportation as needed.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Other relevant duties as assigned.

Qualifications

• For SUD CM a certification from recognized board is preferred and registration required.
• For Housing two years of experience and an AA degree in social service or related field or High School Diploma and 5 years’ experience.
• Valid CA driver’s license and current auto insurance per contract requirements required.
• Experience providing mental health and/or substance use disorder services preferred.
• Cultural competency understanding required.
• Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Physical Requirements

Physical requirements include seeing, hearing, speaking, stooping/bending, working in cramped spaces, moving around facility, moving between offices/clients, driving errands, climbing, lifting/carrying heavy items, driving in the course of job duties, using hands/fingers, pushing/pulling/dragging items, standing for long periods, sitting for long periods, and working outside/underground.

Other Duties

This job description isn’t a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).