Case Manager - Student Health & Wellness

Mount Aloysius College; Cresson (Cambria County); On-site; USD 48,000 - 60,000; Full time

Job summary

Mount Aloysius College seeks a Case Manager for the Student Health & Wellness team. This 10-month, on-campus role supports students facing academic, personal, medical, or other challenges by coordinating action plans and referrals, with ongoing follow-up to promote persistence and success.

Reporting to the Director of Student Health & Wellness, the position runs mid-August to mid-May with additional 20 summer days, and may include periodic remote days.

Qualifications

• Bachelor's degree in a related field.
• Experience providing crisis support and managing caseloads.
• Knowledge of mental health services and student development.
• Experience in higher education preferred.

Responsibilities

• Assess student needs and coordinate action plans and referrals.
• Document case notes in electronic record‑keeping system.
• Collaborate with Student Health & Wellness and campus partners.
• Promote student persistence, well‑being, and success.

Skills

Crisis support

Caseload management

Interpersonal communication

Confidentiality

Organizational skills

Education

Bachelor’s degree in social work / psychology / related field

Tools

Electronic records systems

Job description

Position: Case Manager - Student Health & Wellness

Location: Cresson, PA

Job Id: 246

Mount Aloysius College, repeatedly recognized by ModernThink as a “Great College to Work For,” invites applications from student-centered individuals to join our Student Health & Wellness Team as the Case Manager. This position is a 10-month appointment, available at the start of the Spring 2027 semester. The Case Manager position runs from mid-August through mid-May and requires an additional 20 working days during the summer.

Current Opening

Reporting to the Director of Student Health & Wellness, the Case Manager provides goal‑oriented, strength‑based support to students experiencing academic, personal, medical, or other challenges that may create barriers to their success. The position assesses student needs, coordinates individualized action plans and referrals, connects students with campus and community resources, and provides ongoing follow‑up to promote student persistence, well‑being, and success. The Case Manager works collaboratively across Student Health & Wellness, Student Success and Persistence, and with other campus partners to provide coordinated support and an appropriate institutional response to students experiencing varying levels of distress.

The Case Manager researches and identifies appropriate resources to address student needs and connects students with relevant on‑and off-campus support services. Coordinates and monitors action plans, referrals, and support services, including follow‑up appointments as necessary. The Case Manager documents case notes accurately and timely in the electronic record‑keeping system and communicates and collaborates professionally with all individuals involved in supporting the student.

The Case Manager coordinates with the Student Health and Wellness Department on outreach and programming initiatives, and participates in assessment efforts to evaluate the effectiveness of case management services.

Minimum Qualifications

• Bachelor's degree in social work, student affairs, psychology, student development, or other related field degree.
• Experience providing support and assistance to individuals experiencing crisis or distress, as well as managing caseloads and coordinating ongoing support required.
• Strong working knowledge of mental health services, student development, Behavioral Intervention Team (BIT) best practices, higher education law, FERPA, and electronic record‑keeping systems preferred.
• Prior experience working in the higher education setting is a plus.

The successful candidate will demonstrate a student-centered, compassionate, and strengths‑based approach to supporting students. Effective assessment, problem‑solving, and resource coordination skills are essential to this position. Strong organizational, interpersonal, communication, coaching, and conflict‑resolution skills are also necessary. The successful candidate must be able to establish trusting relationships while maintaining appropriate professional boundaries, as well as recognize when a student requires additional intervention, support, or referral. Demonstrated ability to prioritize, multitask, maintain attention to detail orientation, and excel in a fast‑paced, high volume office. Must be able to work collaboratively across internal departments and with external community resources, and also exercise independent thinking. Should be able to foresee risks and anticipate needs, and make sound decisions. Ability to quickly and efficiently learn software that is highly utilized within the collegiate Student Health & Wellness space required. High degree of professionalism and a demonstrated ability to maintain high ethical standards and confidentiality is required. The successful candidate should be committed to supporting the holistic well‑being, persistence, and success of our diverse student population.

This is a full‑time, 10‑month, benefit‑eligible position. While some flexibility in scheduling and the opportunity for periodic remote days exists, this position is on campus in Cresson, PA, and is not eligible for remote work. This role is not budgeted for visa sponsorship at this time; all candidates must be authorized to work in the US at the time of submission of their application.

About Mount Aloysius College

Mount Aloysius College (www.mtaloy.edu) is a private, comprehensive Catholic college located in Pennsylvania’s Laurel Highlands, serving a diverse community of learners. The College has a long history of responding to community needs through relevant academic programs and community service. Mount Aloysius is located on a 193‑acre campus in Cresson, PA, Cambria County. Founded in 1853 by the Dublin, Ireland‑based Religious Sisters of Mercy, Mount Aloysius is one of 17 such institutions in the United States and is a member of the Conference for Mercy Higher Education (CMHE). The College provides small class sizes, and students benefit from a highly engaged faculty and staff.

Commitment to Diversity

Mount Aloysius is committed to building an inclusive community that values each person and respects diversity of all kinds – diversity of thought, experience, culture, ethnicity, religion, gender/gender identity, sexual orientation, disability, etc. to create a workplace where everyone participates and is able to contribute their own unique gifts, talents and perspectives.

Mount Aloysius College is an equal opportunity employer, and does not tolerate unlawful discrimination against any person on the basis of age, ancestry, color, disability or handicap, national origin, race, religious creed, gender, sexual orientation, genetic information or veteran status. If you are unable to use our online application process due to an impairment or disability, please contact us at 814-886-6500 or by email at [e-mail].

Employment will require successful completion of background check(s) in accordance with College policy.

Mount Aloysius College Annual Security and Fire Safety Report contains statistics for the three previous calendar years of reported crimes that occurred on our campuses, in certain off‑campus buildings or properties owned or controlled by Mount Aloysius College, and on public property within, or immediately adjacent to and accessible from our campuses.

This annual report is required by federal law, and contains information regarding campus security and personal safety, including institutional policies, crime prevention, crime reporting policies, and fire safety. The report also includes our current Sexual Assault and Misconduct Policies.

The 2024 Annual Security and Fire Safety Report is available online.

You may also request a printed copy from Mount Aloysius College's Office of Campus Safety, located in Ihmsen Hall 112, by calling [phone] or via email to [e-mail]