Case Manager - Social Work
Commonwealth Charter Academy, Any CCA Family Service Center, Harrisburg, Pennsylvania.
Job Details
Job ID: 5826521
Application Deadline: Posted until filled
Posted: Jul 10, 2026 4:00 AM (UTC)
Starting Date: To Be Determined
Position Summary
Working from a Family Service Center, the Case Manager is a trained mental health professional who assists with mental health concerns, behavioral concerns, positive behavioral support, and related academic and classroom support for CCA students. The Case Manager consults with teachers, administrators, and caretakers to support the social‑emotional learning and well‑being of all CCA students, individually or in a group. This person is a trusted point of contact between students, families, teachers, and school staff to help students succeed academically and socially.
In order to be successful at CCA, employees must carry out all responsibilities in a manner that demonstrates and models the values of CCA, abides by all standards, and behaves in a professional and engaged manner at all times.
Core Responsibilities
- Serve as a resource to CCA administrators, counselors, teachers, and other social and health services staff regarding students and to assist in monitoring student achievement and their social‑emotional well‑being.
- Create and conduct student assessments (intake); implement case management services; collaborate with school staff to develop interventions and individualized service plans.
- Interpret and provide guidance on student needs including attendance, personal and family matters, academics, policies, laws, and record‑keeping requirements relating to students.
- Work with students/families to cope with disabilities, trauma, and other behavior concerns.
- Lead the Student Assistance Program team and assist as needed for students with mental health and substance‑use disorder issues.
- Monitor student and family progress and status and make visits to residences (including facilities and temporary housing) to assess the family environment as needed.
- Assist with CCA student attendance and engagement concerns, including participation in school attendance improvement conferences, home visits, and other truancy mitigation and engagement supports.
- Serve as the school’s assigned Homeless Liaison to support families experiencing homelessness, connecting schools with agencies and facilities such as shelters, social services, court services, and the police department.
- Assist counselors, administrators, and teachers in creation and implementation of multi‑tiered systems of support and behavior intervention plans.
- Assist counselors with conflict resolution, behavior management, and targeted small support groups.
- Provide mentoring support to students in collaboration with other CCA staff.
- Assist families in accessing internal or external supports; provide information related to the needs of their child and act as a resource to parents/guardians through family support activities and service communication.
- Assist CCA school counselors in providing emotional and social support to students.
- Work with truancy team members to:
- Identify students/families who are truant and provide interventions for chronically absent or school‑avoidant students.
- Develop community partnerships with county truancy programs.
- Connect families with local resources and truancy prevention programs.
- Function as student/family advocates for homelessness, trauma, truancy, and other needs.
- Support in referrals to health, dental, vision, hearing, mental health, housing, and other appropriate services.
- Maintain local agency list and contact information.
- Actively communicate with the Business Office and Federal Programs Manager to discuss funding options.
- Maintain current knowledge of all legal requirements for providing services, including professional development and review of updates from state and federal Departments of Education; monitor compliance with all laws, regulations, guidelines, school policy, and procedures.
- Provide staff professional learning and development by conducting training on laws and issues relating to the student population and recommended strategies for supporting these students.
- Other duties as assigned.
Competencies
- Excellent verbal and written communication skills
- Ability to work with students, professionals, and parents/guardians on a flexible schedule
- Superior problem‑solving skills
- Ability to work effectively both with and without supervision
- Highly detail‑oriented and analytical
- Strong technology skills (especially with Microsoft OS and MS Office programs)
- Collaboration skills
- Flexibility
- Demonstrated ability to work well in a fast‑paced environment with a team‑player track record
- Ability to work remotely, if necessary
- Customer‑focused approach with a high degree of flexibility
Work Environment
This job operates in a professional office environment. It routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
This is largely a sedentary role. Requires ability to lift, squat, sit, bend or stand as necessary; ability to travel to other sites/locations as needed.
Position Type
Travel
- Travel may be required for this position.
Required Education and Experience
- Bachelor’s degree in related field
- Minimum of 2 years of relevant work experience
Preferred Education and Experience
- Master’s Degree
- Licensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW) in Pennsylvania
- Minimum 5 years of relevant work experience
- Bilingual
Additional Eligibility Qualifications
- Valid PA Driver's License
- Appropriate Automobile Insurance Coverage
- Must be able to commute to a Family Service Center regardless of commute complexity.
- Candidates must reside within the Commonwealth of Pennsylvania.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Requirements
- Citizenship, residency or work visa required
Contact Information
- Human Resources
- CAPITAL CAMPUS
- Harrisburg, Pennsylvania 17110
- Email: careers@ccaeducate.me