Case Manager, Social Services | Flexible Schedule & Growth

MERS / Goodwill; Washington (MO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision benefits

Life Insurance

403(b) Retirement

401(a) Retirement

PTO accrual up to 15 days

Employee store discount

Paid holidays

Flexible schedules

Career growth opportunities

Job summary

MERS Missouri Goodwill is seeking an energetic Case Manager for the Jeff-Frank NGCC team to support our mission, Changing Lives Through the Power of Work. This hourly, full-time role requires 25% travel and offers the chance to coordinate services and resources to help participants succeed.

You will conduct intake interviews, determine eligibility, maintain participant files, and work with staff to meet performance outcomes in enrollment, graduation, employment, and wage metrics.

Qualifications

• High school/HISET and direct experience in social services required.
• Bachelor's degree preferred.
• Strong interpersonal skills, with excellent verbal and written communication, required.

Responsibilities

• Conduct intake interviews with potential participants, establishing eligibility where appropriate.
• Establish professional relationships and develop/maintain individual service plans.
• Meet performance outcomes in enrollments, graduation rates, employment, average wage, and retention.
• Develop and maintain communication with referring staff and internal team.
• Develop and maintain knowledge of required outcome reporting systems as required by project or grant.
• Maintain participant files with all required paperwork and ensure confidentiality.
• Know community resources for participant needs and make referrals/advocacy.
• Model professional attire/behavior and actively participate in staff meetings.
• Other duties as assigned.

Skills

Interpersonal skills

Verbal communication

Written communication

Education

High school/HISET

Bachelor's degree preferred

Job description

MERS Missouri Goodwill is seeking an energetic Case Manager for the Jeff-Frank NGCC team to support our mission, Changing Lives Through the Power of Work. This hourly, full-time role requires 25% travel and offers the chance to coordinate services and resources to help participants succeed.

You will conduct intake interviews, determine eligibility, maintain participant files, and work with staff to meet performance outcomes in enrollment, graduation, employment, and wage metrics.