Case Manager - Social Services & Community Resources

Salvation Army; Norman (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

The Salvation Army in Oklahoma seeks a Case Manager to provide social services in Cleveland and McClain Counties. You will greet clients, determine eligibility, collect income/expense data, and help complete assistance applications, linking clients to community resources.

You will prepare vouchers for food, clothing, and furniture, arrange housing or transportation as needed, maintain confidential records, and support monthly reporting.

Qualifications

• High school diploma or GED; two years’ experience in social/public service is preferred.
• Ability to interview clients, assess eligibility, and document needs accurately.

Responsibilities

• Greet and interview clients to determine eligibility for assistance.
• Prepare and process vouchers for food, clothing, and furniture.
• Coordinate housing, transportation, and connections to community resources.
• Maintain confidential client records and prepare monthly reports.
• Oversee food distribution and ensure safe, respectful service environment.

Skills

Interviewing clients

Record keeping

Client assistance

Coordination with agencies

Education

High school diploma or GED

Job description

The Salvation Army in Oklahoma seeks a Case Manager to provide social services in Cleveland and McClain Counties. You will greet clients, determine eligibility, collect income/expense data, and help complete assistance applications, linking clients to community resources.

You will prepare vouchers for food, clothing, and furniture, arrange housing or transportation as needed, maintain confidential records, and support monthly reporting.