Impactful Case Manager & Client Advocate

The Salvation Army; Oklahoma City (OK); On-site; USD 38,000 - 52,000; Full time

Job summary

The Salvation Army in Oklahoma City seeks a Case Manager to provide long-term, structured services for an assigned caseload within its life management program. You will interview, assess needs, develop program plans, and advocate for clients to access services while ensuring compliance with funding requirements.

Responsibilities include counseling, documenting progress, coordinating with partners, maintaining confidential records, and supporting clients toward self-sufficiency through income and

Qualifications

• High school diploma or GED and two years’ experience in a social/public service environment.
• Valid State Driver License.
• Ability to maintain confidentiality and accurately document records.

Responsibilities

• Interviews applicants to determine eligibility for program enrollment; conduct needs assessment and refer applicants to other agencies when appropriate.
• Establishes long-term program goals for eligible clients based on individual factors; explains goals clearly and counsels clients to modify negative behaviors.
• Outsources clients to additional counseling resources and coordinates with external case management professionals.
• Provides direct assistance in obtaining income, benefits, and other supports to enhance clients' psychosocial well-being.
• Maintains case records, writes incident reports, and enforces house guidelines; adheres to confidentiality and privacy requirements.
• Meets with clients to discuss progress and documents meetings; prepares and maintains accurate records.
• Facilitates group discussions to boost motivation and self-awareness; offers encouragement and support.
• Refers clients to Corps programs or other agencies based on needs and program plan; completes discharge plans.

Job description

The Salvation Army in Oklahoma City seeks a Case Manager to provide long-term, structured services for an assigned caseload within its life management program. You will interview, assess needs, develop program plans, and advocate for clients to access services while ensuring compliance with funding requirements.

Responsibilities include counseling, documenting progress, coordinating with partners, maintaining confidential records, and supporting clients toward self-sufficiency through income and