Case Manager - Safety & Responsibility Program

Public Health Management Corporation; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

Public Health Management Corporation seeks a Case Manager I for the Safety & Responsibility Program (SRP). The role supports outpatient activities, schedules intakes for adults and youths, conducts chart audits, and collects performance data.

Reports to the SRP Operations Manager. The ideal candidate has a Bachelor’s degree in a related clinical field and at least two years of experience in public health or social services.

Qualifications

• Bachelor’s degree in a field related to clinical work required.
• At least two years of experience in a related field (public health, public assistance, mental health, social services, case management).
• Strong written and oral communication; ability to meet timelines; analytical and troubleshooting skills.

Responsibilities

• Facilitate tracking of youth participants admitted/maintained in SRP and YSRP.
• Communicate with stakeholders regarding referrals and collect participant information.
• Evaluate and determine payer information for incoming evaluations.
• Schedule intake appointments with participants or guardians.
• Complete intake documentation in Credible and post-evaluation paperwork.
• Coordinate case management activity under supervision.
• Assist supervisor with admin support to clinical staff.
• Disseminate court and monthly reports to Probation and Court Appointed Representatives.
• Assist in developing and implementing new program strategies.
• Generate reports on performance against quality indicators.

Skills

Time management

Written & verbal communication

Analytical thinking

Human services systems

Resource knowledge

Microsoft Office

SPSS (preferred)

Bilingual — English/Spanish (preferred

Education

Bachelor’s degree in psychology or related field

Tools

PowerPoint

Excel

SPSS

Job description

Case Manager - Safety & Responsibility Program

Job Category : Case Manager I

Requisition Number : CASEM007153

• Posted : September 18, 2026
• Full-Time
• On-site

Locations

Showing 1 location

JJPI Chestnut St
Philadelphia, PA 19107, USA

Description

SUBSIDIARY: Joseph J. Peters Institute (JJPI)

PROGRAM: Safety & Responsibility Program (SRP)

ROLE TYPE: Full-Time

JOB OVERVIEW:

Joseph J. Peters Institute, a nationally recognized provider serving children, adolescents, and adult survivors of trauma as well as perpetrators of sexual abuse, seeks a Case Manager in the Safety and Responsibility Program. The Case Manager will support outpatient activities; facilitate scheduling of intake appointments for adults and youths; complete chart audits; and collect, evaluate, and disseminate performance data. This position reports to the SRP Operations Manager.

RESPONSIBILITIES:

• Facilitate tracking of all youth participants being admitted/maintained in SRP and YSRP.
• Communicate with stakeholders regarding referral details and collect important participant information.
• Evaluate and determine payer information for incoming evaluations.
• Schedule evaluation/intake appointments with the participant or appropriate guardian.
• Complete intake documentation with all incoming participants in Credible and process post-evaluation documentation.
• Under general supervision, coordinate case management activity in the Safety and Responsibility Program.
• Assist the supervisor in providing administrative support to clinical staff.
• Collect, evaluate, and disseminate court reports and monthly reports to Probation and Court Appointed Representatives.
• Assist in developing and implementing new, innovative program strategies.
• Collect, evaluate, and disseminate performance data relative to specified quality improvement programs within outpatient clinics.
• Generate various reports regarding performance against quality indicators, as appropriate to the individual position.
• Participate in the planning, development, coordination, and presentation of specific training and educational programs as appropriate to the quality assurance needs of the agency.
• Assist the Adult Outpatient program as needed.
• Assist other facility departments as needed.

SKILLS:

• Ability to meet timelines
• Ability to communicate in writing and orally
• Good analytical and troubleshooting skills
• Understanding of human services systems
• Knowledge of resources available to staff and clients that enhance, coordinate, and complement the services provided at JJPI
• Working knowledge of Microsoft Office applications, such as PowerPoint and Excel
• Preferred: Working knowledge of SPSS
• Preferred: Bilingual in English and Spanish

EDUCATION:

• Bachelor’s degree in a field related to clinical work required

EXPERIENCE:

• At least two years of experience in a related field, such as public health, public assistance, mental health, social services, case management, etc.

PHMC is an Equal Opportunity and E-Verify Employer.

Qualifications

Skills

Preferred

Critical Thinking

Intermediate

Attention to Detail

Advanced

Organized

Advanced

Behaviors

Preferred

Detail Oriented

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Education

Required

Bachelors or better in Psychology or related field.

Experience

Required

2 years: At least two years of experience in a related field, such as public health, public assistance, mental health, social services, or case management.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.