Case Manager - Safety & Responsibility Program

Socket.dev; Philadelphia (Philadelphia County); On-site; USD 52,000 - 75,000; Full time

Job summary

Joseph J. Peters Institute (JJPI) seeks a Case Manager for the Safety & Responsibility Program. The role involves supporting outpatient activities, coordinating intake for adults and youth, and completing chart audits. The position reports to the SRP Operations Manager.

The candidate will collect, evaluate, and disseminate performance data, collaborate with stakeholders, and contribute to quality improvement initiatives within outpatient clinics. Equal opportunity employer.

Qualifications

• Bachelor’s degree in a clinical field is required.
• Two or more years of related experience (public health, mental health, social services, case management, etc.).
• Experience coordinating intake, data collection, and reporting in a clinical setting preferred.

Responsibilities

• Facilitate tracking of youth admitted/maintained in SRP and YSRP.
• Communicate referral details and collect participant information from stakeholders.
• Evaluate and determine payer information for incoming evaluations.
• Schedule intake appointments with participants or guardians.
• Complete intake documentation in Credible and process post-evaluation documents.
• Coordinate case management activities under supervision.
• Assist clinical staff with administrative tasks.
• Collect and disseminate court and monthly reports to Probation/Court Representatives.
• Develop and implement new program strategies.
• Generate reports on quality indicators and performance.
• Assist in training and QA needs of the agency.
• Support Adult Outpatient program as needed.
• Assist other facility departments as needed.

Skills

Timelines

Communication

Analytical skills

Human services knowledge

Resources coordination

MS Office (PowerPoint, Excel)

SPSS

Bilingual EN/ES

Education

Bachelor’s degree in a clinical field

Tools

Credible (intake/records)

Job description

SUBSIDIARY:

Joseph J. Peters Institute (JJPI)

PROGRAM:

Safety & Responsibility Program (SRP)

ROLE TYPE:

Full-Time

JOB OVERVIEW:

Joseph J. Peters Institute, a nationally recognized provider serving children, adolescents, and adult survivors of trauma as well as perpetrators of sexual abuse, seeks a Case Manager in the Safety and Responsibility Program. The Case Manager will support outpatient activities; facilitate scheduling of intake appointments for adults and youths; complete chart audits; and collect, evaluate, and disseminate performance data. This position reports to the SRP Operations Manager.

RESPONSIBILITIES:

• Facilitate tracking of all youth participants being admitted/maintained in SRP and YSRP.
• Communicate with stakeholders regarding referral details and collect important participant information.
• Evaluate and determine payer information for incoming evaluations.
• Schedule evaluation/intake appointments with the participant or appropriate guardian.
• Complete intake documentation with all incoming participants in Credible and process post-evaluation documentation.
• Under general supervision, coordinate case management activity in the Safety and Responsibility Program.
• Assist the supervisor in providing administrative support to clinical staff.
• Collect, evaluate, and disseminate court reports and monthly reports to Probation and Court Appointed Representatives.
• Assist in developing and implementing new, innovative program strategies.
• Collect, evaluate, and disseminate performance data relative to specified quality improvement programs within outpatient clinics.
• Generate various reports regarding performance against quality indicators, as appropriate to the individual position.
• Participate in the planning, development, coordination, and presentation of specific training and educational programs as appropriate to the quality assurance needs of the agency.
• Assist the Adult Outpatient program as needed.
• Assist other facility departments as needed.

SKILLS:

• Ability to meet timelines
• Ability to communicate in writing and orally
• Good analytical and troubleshooting skills
• Understanding of human services systems
• Knowledge of resources available to staff and clients that enhance, coordinate, and complement the services provided at JJPI
• Working knowledge of Microsoft Office applications, such as PowerPoint and Excel
• Preferred: Working knowledge of SPSS
• Preferred: Bilingual in English and Spanish

EDUCATION:

• Bachelor’s degree in a field related to clinical work required

EXPERIENCE:

• At least two years of experience in a related field, such as public health, public assistance, mental health, social services, case management, etc.

PHMC is an Equal Opportunity and E-Verify Employer.