Case Manager — Reentry & Client Support (On-Site)

CSUSB; Victorville (CA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

CalPERS Retirement

Holidays & Personal Holiday

Vacation and Sick pay accruals

Educational Assistance Benefit

Workers' Compensation

Unemployment Insurance

State Disability Insurance

Job summary

University Enterprises Corporation at CSUSB (UEC) is seeking a Temporary, Staff, Non-Exempt, full-time position in San Bernardino to support client intake, assessment and case management for justice-involved individuals. The role requires coordinating with parole officers, service providers, and community organizations while ensuring access to housing, training, counseling, and other resources.

Typical duties include intake, assessment, care planning, progress monitoring, documentation, and

Qualifications

• Education & Experience: Associate degree or higher and 2+ years with the criminal justice population; OR high school diploma and 4+ years in a similar role.
• Strong interpersonal and communication skills.
• Ability to work collaboratively with clients and other professionals.
• Knowledge of reentry programs, criminal justice systems, and resources.
• Typing/keystroke skills: 45 WPM.
• Empathy and cultural competence.
• Strong organizational and time-management skills.
• Commitment to supporting justice-involved individuals.

Responsibilities

• Conduct intake to orient and assess client needs, goals, and risk factors.
• Develop individualized and tailored case management plans including exit planning for after care services.
• Provide guidance and referrals to resources such as housing, job training, counseling, legal services, etc.
• Provide face-to-face interaction and monitor progress to ensure adherence to the plan.
• Maintain records, compile reports, and ensure HIPAA compliance; coordinate with partners.

Skills

Interpersonal skills

Communication skills

Collaborative work

Reentry knowledge

Criminal justice knowledge

Typing 45 WPM

Empathy

Cultural competence

Organizational skills

Time management

Education

Bachelor’s degree in Social Work, Psychology, Criminal Justice, Counseling

Associate degree or higher

Tools

Microsoft Word

Excel

Access

Email/Internet tools

Zoom

Job description

University Enterprises Corporation at CSUSB (UEC) is seeking a Temporary, Staff, Non-Exempt, full-time position in San Bernardino to support client intake, assessment and case management for justice-involved individuals. The role requires coordinating with parole officers, service providers, and community organizations while ensuring access to housing, training, counseling, and other resources.

Typical duties include intake, assessment, care planning, progress monitoring, documentation, and