Caseworker/CSRI Victorville (UEC)

The California State University; Victorville (CA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

CalPERS Retirement

Holidays & Personal Holiday

Vacation and Sick pay accruals

Educational Assistance Benefit

Job summary

University Enterprises Corporation at CSUSB is seeking a Caseworker for a temporary, full-time, benefited role on the San Bernardino campus. The position handles client intake, assessment, and ongoing case management for justice-involved individuals, with duties spanning documentation, resource referrals, and coordination with parole and service providers.

The role requires 2+ years in the criminal justice field (or 4+ years with a high school diploma), strong interpersonal skills, and HIPAA

Qualifications

• Associate degree or higher with 2 years criminal justice population experience, or high school diploma with 4 years related experience.
• Strong interpersonal and communication skills.
• Knowledge of reentry programs, criminal justice systems, and resources.
• Typing/keystroke skills are required; a speed of 45 WPM is necessary.
• Empathy and cultural competence.
• Strong organizational and time-management skills.
• Commitment to supporting justice-involved individuals in achieving positive outcomes.

Responsibilities

• Conduct intake to assess client needs, goals, and risk factors.
• Develop individualized case management plans including exit strategies.
• Provide referrals to housing, job training, counseling, and legal resources.
• Meet with clients to monitor progress and update plans.
• Maintain accurate records and generate required reports.
• Ensure HIPAA-compliant service delivery and collaboration with partners.
• Coordinate with parole officers, providers, and community groups.
• Pursue ongoing professional development and certifications.

Skills

Interpersonal skills

Communication

Empathy

Cultural competence

Typing 45 WPM

Education

Associate degree or higher

High school diploma with 4 years related experience

Bachelor’s degree in Social Work, Psychology, Criminal Justice, Counseling, or related field (preferred)

Tools

Microsoft Word

Excel

Access

Zoom

Job description

Job no: 563459
Work type: Auxiliary
Location: San Bernardino - San Bernardino Campus
Categories: Excluded, Administrative, At-Will, Temporary, Full Time, On-site (work in-person at business location)

About University Enterprises Corporation at CSUSB

(This is not a state position)

University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.

Position Summary

Temporary, Staff, Non-Exempt, Full Time, Benefited position through 6/30/2027 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance).

Salary:$21.35-$26.54 per hour.

Work Schedule

40 hours per week. Generally, 8:45AM-5:15PM Monday-Friday with some evenings and Saturdays required. Hours are subject to change depending on business requirements.

First Review Deadline

This position will remain open until filled.

Typical Activities

Under minimal supervision of the Center Manager, the Caseworker will work independently to:

Client Intake, Assessment and Support:

• Conduct intake to orient and assess client needs, goals, and risk factors.
• Develop individualized and tailored case management plans including exit planning for after care services.
• Provide guidance and referrals to resources such as housing, job training, counseling, legal services, etc.

Case Management:

• Provide face-to-face interaction and communication with client to monitor progress and provide ongoing support to ensure they remain on track with their case management plan.
• Continuously update case management plan by assisting client in Caseworker Caseworker Position Description Page 2 of 3 identifying and responding to barriers.

Documentation and Compliance:

• Continuously maintain current and accurate records of client interactions and progress.
• Compile reports for supervisors and stakeholders as required.
• Ensure compliance with organizational policies and legal standards meeting including applicable HIPAA standards.
• Work in partnership with colleagues, parole officers, service providers, and community organizations to coordinate care.
• Ensure clients receive necessary resources and fair treatment.
• Facilitate access to additional reentry resources and support. Professional Development:
• Stay informed about current trends, policies, and resources related to case management and client services.
• Participate in ongoing team meetings, trainings and certification programs as required.

Occasional travel may be required.

Minimum Qualifications

• Education & Experience:
  • Associate degree or higher and a minimum of two (2) years of experience working with the criminal justice population; OR
  • High school diploma, or its equivalent, and a minimum of four (4) years of experience working in a similar position with the criminal justice population.
• Other:
  • Strong interpersonal and communication skills.
  • Ability to work collaboratively with clients and other professionals.
  • Knowledge of reentry programs, criminal justice systems, and resources.
  • Ability to use standard office equipment and standard office software, such as Microsoft Word, Excel, and Access, email, internet programs and communication platforms, such as Zoom, and related computer software programs.
  • Typing/keystroke skills are required; a speed of 45 W.P.M. is necessary.
• Empathy and cultural competence.
• Strong organizational and time-management skills.
• Commitment to supporting justice-involved individuals in achieving positive outcomes.

Preferred Qualifications

• Bachelor’s degree in Social Work, Psychology, Criminal Justice, Counseling, or a related human services field.

Benefits Include:

• CalPERS Retirement and CalPers 457
• Holidays & Personal Holiday
• Vacation and Sick pay accruals
• Educational Assistance Benefit is based on availability of funding.
• Workers' Compensation, Unemployment Insurance, State Disability Insurance

EQUAL OPPORTUNITY EMPLOYER

University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era.
To view the UEC Affine...
To view the UEC Affine...

UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.

Advertised: Oct 26 2026 Pacific Daylight Time
Applications close: