Case Manager - On Ramp

Alexander-Youth-Network; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition reimbursement

Tuition assistance

401K

Paid time off

Comprehensive health plan

Job summary

Alexander Youth Network in Charlotte, NC is seeking a Case Manager for the On Ramp program to support rapid re-housing for pregnant and parenting young adults. The role combines office documentation with field work in communities where clients reside to promote self-sufficiency and housing permanency.

The program emphasizes direct client services, detailed recordkeeping, and adherence to contract requirements while leveraging the TIP model and community resources.

Qualifications

• Bachelor’s degree in social work or related field is required.
• Excellent communication skills, especially listening and writing.
• Strong organizational skills with ability to manage a demanding workload.
• Detail-oriented with ability to maintain files and contract compliance.
• Creative thinker with adaptive personality and ability to work in field and office.
• Knowledge of Housing First philosophy and community resources is a plus.

Responsibilities

• Provide direct client services and complete related documentation.
• Implement the TIP Model of case management with housing clients.
• Maintain a caseload with administrative reviews and field visits to participants.

Skills

Communication skills

Organizational skills

Detail-oriented

Creative thinking

Listening and writing

Education

Bachelor’s degree in social work

Tools

Microsoft Office

Job description

Case Manager for our On Ramp program

Are you passionate about making a positive impact on the lives of children? Do you thrive in a supportive and inclusive work environment? If so, we want you to be part of our team.

Job Details

Job Location: Charlotte, NC 28208

Get to know Alexander and The Relatives

Alexander Youth Network is passionate about helping children overcome their mental health challenges. Our teams are committed to creating an environment that empowers every individual to thrive and make a difference.

We offer career development opportunities, mentorship and coaching, and pathways for advancement. Our teammates enjoy amazing benefits including tuition reimbursement, tuition assistance, 401K, paid time off, and a comprehensive health plan that prioritizes your well-being.

What You’ll Do

The A Way Home Housing Case Manager provides a variety of office and field activities to manage and monitor a rapid re-housing program for pregnant and parenting young adults. Employee will provide direct client services, complete related documentation and implement the TIP Model of case management with housing clients. Work involves providing supportive services to promote participants self-sufficiency, integration into the community, and permanency in housing, performing administrative tasks involved in the review and maintenance of a caseload of program participants. The principal duties are performed both in a general office environment and in the field and community where program participants reside.

Qualifications

• Minimum of a bachelor’s degree in social work or a related human service field
• 2 years’ experience working with transition age youth and/or individuals affected by homelessness, mental health or substance abuse.
• Requires general knowledge on “Housing First” philosophy and strategies.
• Possess strong organizational skills with ability to meet a demanding workload.
• Detail-oriented to complete requirements of files and maintain contract compliance.
• Excellent communication skills, particularly listening, mediation, and writing skills.
• Creative thinker/adaptive personality.
• Knowledge or understanding of tenant’s rights and responsibilities as well as “strengths-based” case management a plus.
• Demonstrated knowledge of community resources, social service agencies, and landlords.
• Fluency in the English language is required. Spanish speaking ability is an added asset but is not required.
• Experience with computer and knowledge of Microsoft Office.

A full job description can be provided to interested/qualified candidates.