Case Manager

Project Redirect Inc Of The Distric; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Project Redirect Inc Of The Distric is seeking a Case Manager in New York, NY. The successful candidate will provide on-site, person-centered services to 20-25 clients, focusing on counseling and case management. Candidates should hold a relevant degree and have a background in social services, exhibiting strong interpersonal and organizational skills. The position offers health insurance and paid time off, aiming to empower clients towards self-sufficiency.

Qualifications

• Baccalaureate degree with 2+ years of social service experience.
• Associate degree with 4+ years of social service experience.
• High School Diploma with 8+ years of social service experience.
• Strong interpersonal skills and confidentiality.
• Experience with crisis management.

Responsibilities

• Conduct initial intake assessments.
• Utilize assessment tools to identify needs.
• Provide clients with an Independent Living Plan.
• Track and monitor client progress.
• Maintain confidential case records.

Skills

Interpersonal skills

Community resource knowledge

Problem-solving

Decision-making

Crisis management

Collaboration

Multitasking under pressure

Organizational skills

Education

Baccalaureate degree in Social Work, Psychology, Sociology, or related field

Associate degree in Human Service, or related field

High School Diploma/General Equivalent Diploma

Job description

Summary

The successful candidate will provide a full range of on‑site, person‑centered, strengths‑based services to a caseload of approximately 20‑25 clients with the objective to help people live fulfilling lives in the community. The Case Manager will be responsible for counseling, client intakes, case management, and aftercare services, and will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, values, and vision.

Benefits

• Health insurance
• Paid time off

Requirements

• Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience
• Associate degree in Human Service, or related field with 4+ years of direct social service experience
• High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience
• Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality
• Knowledge of community resources
• Ability to solve problems, make decisions, resolve conflicts and listen
• Fluent in English and Spanish is a plus
• Ability to deal calmly in crisis situations
• Proven ability to work collaboratively well with diverse groups
• Proven ability to handle multiple tasks effectively under pressure
• Strong organizational skills, detail‑oriented, and efficient
• Maturity, integrity, and sound judgment

Responsibilities

• Conduct initial intake assessments and act upon critical needs appropriately
• Utilize assessment tools (CARES) to identify support service needs and make immediate referrals
• Orient clients to the shelter program, requirements and consequences
• Provide clients with an Independent Living Plan (ILP, CARES) and work in collaboration with other Social Service providers to ensure the delivery of comprehensive support services
• Assist non‑working clients to obtain Public Assistance
• Complete psychosocial assessments within the first 30 days of intake
• Track and monitor client progress
• Empower clients to become involved in their own planning and goal setting
• Conduct weekly or bi‑weekly meetings with clients, or as needed
• Refer clients and encourage job development for subsequent employment if appropriate
• Refer clients to appropriate resources to assist with set goals
• Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long‑term self‑sufficiency
• Maintain client files to include conversations, warnings and progress reports and document all incidents
• Maintain confidential case records for all clients
• Report critical incidents immediately to the Site Director/Director of Social Services
• Work collaboratively with other Housing Specialists and Employment staff to identify client readiness for employment and/or housing
• Treat all clients, visitors, and employees with kindness, respect, and dignity
• Refer clients to internal and external resources and serve as an advocate when necessary
• Provide case management and counseling periodically; up to one year beyond the client’s departure
• Develop and maintain connections with other programs and units within the organization to facilitate inter‑agency referrals

Professional & Personal Qualifications

• Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience
• Associate degree in Human Service, or related field with 4+ years of direct social service experience
• High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience
• Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality
• Knowledge of community resources
• Ability to solve problems, make decisions, resolve conflicts and listen
• Fluent in English and Spanish is a plus
• Ability to deal calmly in crisis situations
• Proven ability to work collaboratively well with diverse groups
• Proven ability to handle multiple tasks effectively under pressure
• Strong organizational skills, detail‑oriented, and efficient
• Maturity, integrity, and sound judgment