Case Manager - Oak

TERRO; Phoenix (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Paid Time Off (PTO)

Paid holidays

Employee Assistance Program (EAP)

Job summary

Terros Health seeks a Case Manager to join an interdisciplinary clinical team at the Oak Recovery Health Center in Phoenix, AZ. This full-time role supports individuals with Serious Mental Illness or General Mental Health diagnoses under Court Ordered Treatment.

Responsibilities include assessments, service planning, outreach, and collaboration with providers and families to ensure integrated care and positive outcomes.

Qualifications

• GED/HS diploma with 1.5 years behavioral health experience, or an associate degree in medical/behavioral health,
• or a bachelor's degree (not in behavioral health) with 1 year behavioral health experience,
• or a bachelor's degree in behavioral health, or a master's degree or higher in behavioral health.
• Proficient computer skills: Word, Excel, Outlook and EMR; NextGen preferred.
• Valid AZ Driver License; 4 years driving experience; must meet Terros Health driving policy.
• Valid AZ Fingerprint Clearance (Level 1) or apply within 7 working days of employment.
• Strong interpersonal and communication skills; DSM-V knowledge preferred; CCM strongly preferred.
• Must pass background check, TB test and other pre-employment screening.

Responsibilities

• Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals.
• Completes assessments, crisis plans and individualized service plans.
• Collaborates with the clinical team to engage, educate, and coordinate care with members, families, and providers.
• Conducts outreach and follow-up of services, including crisis intervention, missed appointments, and hospital discharges.
• Performs all case management functions including assessment and service planning; determines need for further evaluations.
• Promotes best practice outcomes in housing, employment and community tenure through ongoing education.

Skills

Case management

Interpersonal skills

Communication

DSM-V knowledge

Certified Case Manager

Driver license

Fingerprint clearance

EMR/NextGen

Education

GED/High school diploma with 1.5 years behavioral health experience

Associates degree in medical/behavioral health

Bachelor's degree in non-behavioral field with 1 year behavioral health exp

Bachelor's degree in behavioral health

Master's degree or higher in behavioral health

Tools

NextGen EMR

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.HOPE ~ HEALTH ~ HEALINGSeeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Oak Recovery Health Center.Full-Time Employed: 40 hours/weekM-F 8:30a - 5:30pLocation: 4451 E Oak St, Phoenix, AZ 85008Additional Language Differential Pay AvailableNOW OFFERING AN ADDITIONAL $1.50/hr. SMI DIFFERENTIALFull Benefits Package, including 401KGenerous PTO/Sick Time (4+ weeks in Year 1)No experience required with a Bachelors Degree in behavioral health - we will train you.New grads welcome!Duties Include:Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goalsCompletes assessments, crisis plans and individualized service plansWorks collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implementedConducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluationsPursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenureBenefits & WellnessWe invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionallyHealth & Insurance BenefitsMultiple medical plan options, including a no-premium plan for employees and their familiesMultiple dental plan options, including orthodontic coverageVision insuranceGroup life and disability insurancePet insuranceFinancial Wellness401(k) plan with company matchInterest-free medical line of creditFinancial education, planning, and support resourcesMonetary company contribution toward eligible benefitsBilingual pay differentialTime Away & Work-Life BalanceGenerous Paid Time Off (PTO) – 3 weeks off in the first yearPaid Sick Time10 paid holidays annuallyWellness & Family SupportComprehensive wellness program featuring wellness challenges, activities, and prizesEmployee Assistance Program (EAP) available to employees and their family membersProfessional Development & EducationOngoing professional growth and career development opportunities, including:ScholarshipsClinical supervisionContinuing Education Units (CEUs)Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)Exclusive Employee PerksTrip Reduction ProgramAccess to the Working Advantage Employee Discount Program, with savings on:Gym membershipsCar rentalsFlights, hotels, movie tickets, and moreJoin a team that values your well-being, invests in your growth, and supports you every step of the way - at work and at home!GED/High school diploma with a minimum of 1.5 years of behavioral health experience, orAn associates degree in the field of medical or behavioral, orA bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, orA bachelor's degree in the field of behavioral, orA master's degree or higher in the field of behavioral healthComputer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferredValid AZ Driver License. Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policyMust have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employmentInterpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community membersGood communication skills, evidenced by a non-judgmental approach, effective listening and positive interactionsBasic understanding of the DSM-V preferredCertified Case Manager strongly preferredMust pass background check, TB test and other pre-employment screening.Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.