On-Call Case Manager - 23rd Ave (7045)

Terros Health; Phoenix (AZ); On-site; USD 35,000 - 45,000; Part time

Job summary

A health care organization in Phoenix, AZ seeks an on-call Case Manager to assist individuals with mental health diagnoses. The role requires a high school diploma/GED and highlights the need for strong communication and interpersonal skills. Responsibilities include client support, assessments, and coordination of care. Candidates are welcomed to apply regardless of experience, as training will be provided. Competitive compensation and a supportive work environment are offered to enhance recovery outcomes.

Qualifications

• GED/High school diploma with 1.5 years of behavioral health experience or equivalent education.
• Must have valid Arizona driver's license and meet driving policy requirements.
• Bilingual in Spanish is a plus.

Responsibilities

• Assist clients with identifying treatment and recovery goals.
• Complete assessments and individualized service plans.
• Work collaboratively with the clinical team to coordinate care.

Skills

Interpersonal skills

Communication skills

Computer Skills

Basic understanding of the DSM-V

Education

High school diploma/GED

Bachelor's degree in behavioral health

Master's degree in behavioral health

Tools

Microsoft Word

Microsoft Excel

NextGen (EMR)

Job description

Overview

23rd Avenue - Phoenix, AZ 85021

Position Type: On-Call | Job Shift: Day Shift | Education Level: High School Diploma/GED | Travel Percentage: Up to 50% | Category: Behavioral Health/Social Work

We are a mission-driven, service-orientated industry leader looking for an on-call Case Manager to join our team of caring professionals in Phoenix, AZ.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

Recently awarded among Arizona’s Most Admired Companies in 2022 & 2023

Seeking a Case Manager to join our interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness (SMI) or General Mental Health diagnosis under Court Ordered Treatment at our Priest Drive Recovery Health Center.

NEW Competitive Compensation

On-call Employed

Location: 23rd Ave & Dunlap

Bilingual in Spanish is a plus (Additional Language Differential Pay Available)

No experience required with a bachelors degree in behavioral health - we will train you

New grads welcome

Duties

• Assists clients with identifying treatment and recovery goals and provides supportive services to help clients reach their goals
• Completes assessments, crisis plans and individualized service plans
• Works collaboratively with the clinical team to engage, educate, communicate and coordinate care with member, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the individualized service plan are implemented
• Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.
• Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty evaluations
• Pursues best practice outcomes for person with mental illness including continuing education, employment, independent housing and community tenure

Qualifications

Education/Experience:

• GED/High school diploma with a minimum of 1.5 years of behavioral health experience, or,
• An associates degree in the field of medical or behavioral, or
• A bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, or
• A bachelor's degree in the field of behavioral, or
• A master's degree or higher in the field of behavioral health
• Computer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferred
• Minimum typing speed of 25 wpm
• Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policy
• Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment
• Interpersonal skills which allow for professional and positive relationships with co-workers, members, families, and other community members
• Good communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions
• Basic understanding of the DSM-V preferred
• Certified Case Manager strongly preferred
• Must pass background check, TB test and other pre-employment screening

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.